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April 2024 by Gizell Andreina
The staff is VERY RUDE!!!!!!! I won't go there again.
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February 2024 by Tiara Collier
I went to order a veggie delight. There was a miscommunication with the lady behind the counter, which is fine it happens. But when I corrected her in the sandwich length, she grabbed the sandwich, threw it away with an attitude, and walked off. Then told me “you never said you didn’t want it toasted”. She left the other attendant to make my sandwich.She never even gave me a chance to tell her it was ok. I don’t know who sandwiches pissed her let ; or what bad day she had. Being a service provider, you should never talk to a customer like that. Especially when I wasn’t being rude to her.Then, I had to tell her about herself. With that being said, I wouldn’t come back.
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December 2023 by Lynn Cooper
The staff is very rude every time I go, I would give them zero if I
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November 2023 by Nathan KNAL
I know it's subway but... This location is run poorly. We have gone multiple times around 830pm and been denied service. Their veggies aren't usually fresh and .. today we tried to order food and they don't accept the buy one get one free coupon. We will happily take our business elsewhere.
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September 2023 by Alma Martinez
I am not happy that they wouldn't just let us know how bad the guacamole was before slathering it all over my sandwich. We purchase lunch here very frequently and have had a couple of mishaps but this just tipped the scale. I would have eaten the other side of it but as you can see it is all over the sandwich. Sadly money down the drain.
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September 2023 by StormTetris
Steak and cheese sandwich is so good, staff is friendly and cool. Wish they brought the melt back, but I got an alternative.
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April 2023 by Jenna Brueneman
Tonight I went to Subway. There were two young men who were working. There was a lady in front of me who was very rude/ disrespectful to one of the young men. The other young man helped me and he was polite and friendly. As for someone who works in customer service and reading the reviews below… these employees were amazing: attentive, helpful, friendly even when someone was disrespectful towards them. I have gone here for years and have always had a pleasant experience. To the customers, treat the employees with respect and as a human. You’re going to have young kids working at a food joint like Subway. Unless you would rather go behind the counter and work minimum wage. These kids are learning and growing into young adults. If you have an issue, rely it to the manager and they will correct the employee - I would hire these young men any day and will continue to always order from this location.
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February 2023 by Nancy Yates
Thank you so much for calling me to inform me that you guys were out of chicken. I had placed an online order, and the app said it was ready for pickup. Walked in the door and said I was here for pickup and the workers told me they're out of chicken and that I had to choose something else. So I chose something cheaper and I didn't even get a refund for the difference. The Subway on Nasa ALWAYS calls to let me know if they can't fulfill my order. It's common sense.
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November 2022 by Trivia Beverly
I would love to put a zero,but unfortunately it wouldn't allow me to do so. I went in to place my order but I was told they didn't have any steak for a Philly. The worker said that the steak was only for call in orders, when I saw her go to the freezer and get some for another customer. While I was talking to the worker she rubbed her nose with her gloves on. She got very upset after I told her she needed to change her gloves because she was touching customer food and that was very unsanitary. I will not be going here anymore.
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October 2022 by NMW Cook
We have ordered online over a two-week period of time eight sandwiches. The receipt prints out the exact ingredients with details. The sandwiches are the same order. Yet not once have they been made as ordered. No one ever picks up the phone or responds to emails. Missing ingredients are major like no cheese, completely different bread, and multiple ingredients missing. Still going on Oct.10
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October 2022 by Khang D
Zero customer service. Got two older ladies working that have to look up a chart on how to make the sandwiches. Asked for wheat bread got white. Ask for sandwiches to be toasted they stuck it in the oven for 10 seconds, not even crunchy. Avocado here looks brown and gross. Not sure why they are still in business.
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October 2022 by Denise Coutorie
I gave it 3 stars because the meatball sub was good, but the guy working the day we were there, obviously hates his job!!! He asked us what kind of cheese we wanted on our sub, & my husband asked for American cheese, I asked him if they had Mozzarella cheese, he said "yeah, what about it"? I said "that's the cheese I want on my sub"!!! He was just rude. That is the location we normally go to for our subs, but we won't go back again! If ya hate your job that much, find another one you do like, but don't take it out on your customers!!! SMH!
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September 2022 by brittany hall
I come in at least once a week and always have to wait 10 minutes for anyone to come out of the back to take my order. The young girls they have working there have no customer service skills. They try to talk trash about the customers amongst each other in Spanish " thinking you won't understand them ".. this establishment has become total trash since they hired all these new young kids! Management really need to clean house.
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September 2022 by Kirbi Doss
First off, there’s a reason you don’t have two 17 year olds work at the same time with no one else around. We were here Monday August 22 at about 6pm. They were out of everything chicken, apparently. Also the guy in front of us asked for onions and the guy helping him said “we’re out”. Then The lady behind us asks for onions and the girl working magically found some. The best part of this visit however was the girl working DENYING the health inspector entry to the restaurant. Like excuse me, what exactly are you hiding. Both employees couldn’t have cared less about anything here. Do yourself a favor and find a different subway.
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August 2022 by Martha Sanchez
Very poor customer service I ask to toast the sandwiches they said machine is not working 3 sandwiches, 3 chips and 1 cookie stacked on one bag.
