-
November 2023 by Jennifer Bravo
This place should be called take over an hour in line and expect no service. I got in line around 3:10pm 1 out of 3 lines were closed they told me to get in one line and after 45 minutes or so they ask me what I came in for I said an oil change he asked me to open the hood and left. After another 10 minutes or more they come back to me to inform me that a car that was in front of me wasn’t starting that it would be awhile before I could get my oil change yet they kept sending cars that got there after me to another lane and they got out before I even got serviced. Anyone need better and friendlier service go to Firestone they even have better prices.
-
November 2023 by Jean
I always like going to Take 5 oil change. The employees are so nice and professional. Great service while you wait in your car.
-
November 2023 by Desarae Hubbard
Tried to upsale a full synthetic oil change for my nissan sentra at 84.99 plus tax and told me my car could not take a regular oil change only the 84.99 one or better. I opted to leave and take it somewhere else. I have had my nissan since 2019 and have never paid over $60 for an oil change. My mechanic did a regular oil change for $48. I do not like being lied to especially straight to my face or preyed on because I am a woman. If I didnt know any better I would have gotten taken for a ride.
-
November 2023 by Jesseka Suarez
So fast and efficient! Walked me through every step that they were doing, showed me my air filter and showed me my new one, so I knew it got changed out. Staff was super welcoming and very nice to me. Highly recommend! Only took 10 minutes to get my inspection and oil change before work this morning!Services: Air & cabin filter replacement
-
November 2023 by Theola Daniels
Staff was professional and courteous. This I definitely appreciated. The gentleman that signed my info into the computer was very polite, and explained the oil change process, while the other Staff was servicing my Vehicle. This visit was for my timely Oil Change of 3,000+ miles, and my 2nd visit to this location. On a scale of 1-5 stars, I rate them “5” stars.Service: Oil change
-
November 2023 by Krishna Paul
Good experience overall. Cost about $120 for oil + air filter change (including tax). Very quick and low hassle. You stay in your car the entire time and the employees give clear instructions on what you need to do.They showed me my old air filter vs a new clean one when replacing it.
-
October 2023 by Mel H.
Beware!! I went here for an oil change and the wait wasn't too bad. The service was done with a smile. However, I had them change my windshield wipers while I was there. And I kind of thought they didn't install them properly. But, stupidly I thought to myself "they are the experts, they know what they are doing". Boy, was I wrong!!! It rained the next day and as I was using the newly installed wipers. The drivers side wiper flew off after only using it for 3 or so. I had to pull over and wait for the rain to let up. So I could see to drive to an Auto Zone to get new wipers. And I'm glad I bought both drivers side and passenger side wipers. Because as the tech lifted up the passenger wiper to change it to the new one. IT FELL OFF TOO!!! So, now I'm questioning if they know what they are doing at all. I will never go here again and I' telling anyone who will listen to steer clear.
-
October 2023 by JT C.
Took advantage of the $20 online coupons. Went twice for my 2 cars. Both times were much longer wait. Only one car was ahead of me before entering bay; second time two cars ahead. Prior to last two times, this place didn't correctly secure oil plug and my garage floor was a mess! No more.
-
October 2023 by Nina T.
This place was super fast, and the techs were really nice. They were really transparent about what they were doing and didn't try to tack on anything extra. They can get pretty busy on the weekends, but if you go during the week, you can basically just drive up and get taken care of immediately. I'll definitely be coming back here in the future!
-
October 2023 by Cayce P.
These guys don't have the proper tool for use on Toyota/Lexus oil filter canister assemblies, so they end up stripping the plastic and overtightening the cap, causing $160 worth of damage. The cap and housing have color coded marks and protruding notches that should line up with each other when sufficiently tightened down but Take 5 over-tightened the cap so much that the cap marker was nearly an inch past where it should have been. Toyota recommends this cap should only be torqued no more than 18ftlbs but it took nearly 300ftlbs of torque to unscrew this cap. Did the Take 5 tech fall asleep while tightening this down with his power tool? This is more than just an innocent mistake, it's gross incompetence.
-
October 2023 by Danny L.
Looks like they've increased their crew size which is helping to make the wait time less. They have three bays with about 3-4 Techs on each car. All your get technicians but polite and professional. The time from entering the bay to leaving the bay was about 10 minutes. Just have to make sure that they clean off any residual oil that was drained cause it could drop onto your driveway and leave stains. I got 5.5 wat of synthetic high mileage and it cost about $98. Kinda pricey but your paying for convenience.
-
September 2023 by Jamila Broachwala
This was the greatest oil change experience of my life. No need to park, walk in somewhere, check in at some counter, give up your keys and take out your valuables from the car, and sit in janky lobby for usually over 30 minutes.Instead this place was literally like a drive-thru. I drove up, pulled in, stayed seated in my car. They quickly took down my info, did the oil change before my eyes, showed me the new oil, reset the notification in my car and I was well on my way. Literally was done in 5 minutes. It was well worth every single dime.Drake was kind and professional, and the team with him who did the oil change was great!
-
September 2023 by Tiffany Semiens Gipson
The best service for an oil change. I received cold water while the service was being done excellent customer service and I’m almost certain it was five minutes. I truly appreciate it and I will be back and refer a friend.
-
September 2023 by LA. Ruth
The team here are the best. They also answer all my questions and keep me informed on what needs to be done.Chris the manager has great customer service skills
-
September 2023 by Kathy Mroczkowski
Very good service! First time here and we were treated very nice. Coupon for air filter given and cold water bottles for me and granddaughter too! In and out in about half hour- including wait behind one car.Services: Air & cabin filter replacement
