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March 2024 by Deanna Laster
Daijon provided excellent service!
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March 2024 by beverly robinson
Daijon was very helpful today as always when I come in, he makes very easy when I come in!
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March 2024 by Jelly Bean
Great location and customer service! Korey and D are great assets to the location. Thanks for all your help, guys!
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March 2024 by keizah robinson
D was great at helping me with returning my internet box. Thank you D
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March 2024 by Shuwana Leonard
Appreciate D at the store! He was so helpful and friendly and he made the difference when I was in a crunch!
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March 2024 by Kim Le
Jonny and Dee were soo helpful! 10/10 customer service
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March 2024 by Ha Nguyen
Daijon is very helpful. Thank you for helping me out
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March 2024 by Isarine Williams
Daikon was very interactive and made the transaction fun somehow!
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March 2024 by Keanda Fuller
Dijon, Jordyn, Johnny had expectational customer service. Their smiles and professionalism made my visit to UPS pleasant and easy. Thank you for employing EXPECTATIONAL YOUNG PROFESSIONALS .
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March 2024 by lady B
Employees handle return merchandise with no care..very rough..throw on floor in a pile...contacted managment..he said that how they do things there
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March 2024 by Ozioma Onyeuku
Laziest Employees ever. They shut the store down early then lied and said that their systems are already shut down and they couldn’t process my package. When I asked for their managers name they would not give it to me and also gave me fictitious names themselves. I will absolutely be filing a complaint with their boss once I find out who it is.
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March 2024 by Kimyosia Byrd
Great service here at this store. Not only was my person helpful but his coworkers were all in a good mood making the environment feel very welcoming.
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March 2024 by halle dao
I agree 100% with most of the previous reviews. Now I understand after reading all the reviews. I came to this store occasionally and could feel the unwelcoming atmostphere everytime I came to the store to drop off packages. I didnt let it bother me until today. This location needs to perform more coaching on their employees for customer service skills. The employees here, especially these young guys at the counter have absolutely very low customer service skills from the way they talk to their customers (very rude demanding and very disrespectful) to the way they treat their customers. They dont know how to communicate appropriately and properly to their customers. I came to the store today to ship some packages and helped my friend dropped off some return packages to Amazon. The one who took my packages talked to me as if I am their prisoners. I was fed up I had to show my DL and told the guy how old I was in order to stop him from his demanding tone of voice and inappropriate communication. At the end, there was no Thank you for the service. This location has an attitude of the customers needing their services and they dont need the customers. Very disappointed overall! Next time I will choose another shipping service provider for a better experience. I will prevent myself from coming to this UPS location after reading all the past reviews and from my personal experiences with this location.
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March 2024 by Goverdhan P
They’re not polite, I was in lane for three time, previously also I went for twice for notary but didn’t finish my work, completed after 1 hour.
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February 2024 by Rodney Riddle
Worst customer service I have ever experienced with UPS. I spoke to the owner directly and he basically told me I was lucky I was getting my package because the sender didn’t do something correct. I had to pay an additional $20 to take the package on an already paid overnight delivery. The package was signed for by an employee at the store the day before for a hold. I waited almost an hour at the store and they could not find the package. I came back the next morning and finally got my delivery.
