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March 2024 by Eevadran Williams
My experience at Zales was great, Khalijhia was very knowledgeable and understood what we came in for I would definitely recommend this store to everyone.
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March 2024 by Emily Hernandez
Provided a wonderful experience with plenty of options within my preferences for a ring. Would highly recommend to see Coi and Khalijhia! They were patient and found many different styles of my liking.
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March 2024 by Semaj Payne
Khalijhia is amazing. Very knowledgeable, always willing to help and is very professional. She suggested a great sugesstion to enhance my ring. Always a great experience.
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March 2024 by Silvia Carmona
Both ladies were amazing!
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March 2024 by Mari Carmona
Khalijhia was AMAZING! Thank yoi for EVERYTHING! ?❤️
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March 2024 by Cedric Johnson
Skylar is the best
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March 2024 by K Bohannon-Johnson
Khalijhia very helpful n polite!
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March 2024 by Karen Bohannon Johnson
Skylar awesome
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March 2024 by Lucas Hammond
My experience was amazing at the Pearland Town Center Zales. I took in my Bulova for repair and being as it was the third time I had the same issue, their associates offered an outright exchange. Everyone was extremely kind and helpful communicating my warranty options. I’ll definitely keep using Zales in the future for all my jewelry.
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March 2024 by Kathryn Williams
The service I received today from Khalijah was beyond top tier. I was notified that my ring was in and I could pick up. I was caught in traffic and knew I would arrive exactly at 7:00 (closing). I called the store to inform them and Khalijhia assured me that they would be there for my 7:00 arrival. She promptly assisted me and had me in and out. She wasn’t rushing me or anything. That made me feel so good because she didn’t have to do that. She could’ve closed and locked those doors as I pulled up but she stayed and helped me. I was in and out in less than 2 minutes. Thank you so much Khalijhia!
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March 2024 by Laura Crawford
Jan 13 I dropped off my ring to get it cleaned and re dipped (it’s a white gold ring) a week later I drive out there to pick it up only to see that it’s yellow.. they send it off again to be redipped couple days later we get a call that my ring is ready to be picked up. We drive out there (bout 30 min drive for us) only to be told they’d sent the ring back because it had a missing stone…. Ok fine we would’ve appreciated a call before we’d driven out there but ok.. no biggie.. few days later we get a call that my ring is ready we go to pick it up and guess what? All my little diamonds have been replaced with blue stones! I ask to speak with the manager.. she says she’ll get me a ring that it’ll need to be replaced… I’m not happy about it but I love that specific style ring so I say ok.. fast forward two rings that are exactly like mine are now at the store we drive up there for me to choose one I do that only thing needed is for my ring to be sized my ring is 4.1/4 they send it off.. a week later we get a call that they made a mistake and the ring is 6.5 ok they send it off today which is yet another week later and guess what another call saying there’s a problem that the ring hasn’t been cleaned and they’re sending it back! What in the world?! How? It was a new ring! We have been more than patient I am extremely upset and would advise you to save yourself the headache and disappointment and go somewhere else for your jewelry
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February 2024 by Julliet Edmonds
Khalijhia inspected my wedding set at the Pearland location. She was very engaging and respectful. She was also very detailed oriented when inspecting my jewelry. She made sure everything that needed to be repaired on my set was highlighted in her report. I was extremely pleased with my experience. Lastly, the manager was also very professional with her greeting.
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February 2024 by Ashley Dixon
Coy is the best. Love the customer service
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February 2024 by Joshua Baker
Amazing store Coi was amazing come see her at zales Pearland Town Center...
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February 2024 by Ashlyn Crockett
Grace was amazing! Very knowledgeable and helpful. 100% recommend this location and working with her. Thanks so much again Grace!!!