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November 2024 by Victor Melendez Jr
Very bad experience, the internet is very bad, the calls don't come through and I have been calling customer service for over a year and they don't help me.
Very bad experience, the internet is very bad, the calls do not come in and I have been calling customer service for more than a year and they do not help me.
To solve my problem you send me an email address where nobody answers? Terrible service
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October 2024 by Jesús R Rojas
According to the business hours on Sunday posted are 12pm-5pm, it’s 1230pm and they haven’t open the store. There are several people waiting for the store to be open.
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May 2024 by Steve Nash
I've tried calling them to see about switching back to AT&T but now that I've tried and no one answered the phone I don't believe I'll do that. I'm 40 miles from the store. If I switch back and have an issue I don't want to have to drive 80 miles round trip to get it taken care of. The irony of a phone company that refuses to answer their own phone is... well, you get the picture
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March 2024 by David Almazan
Came in for a new line and questions on my bill and laura helped me out and the store manager explained the bill to me and made sure i understood the charges. both were extremely awesome and was very happy with the service that I had received. Love that I can come in and speak Spanish and they were both fluent.
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March 2024 by Eladio Andrade
Joanna and Laura were awesome!! They explain my bill and service extremely well she was completely honest with me I felt very comfortable with them. Well recommended them and the store.
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March 2024 by edgar aviles
Nothing but a ripoff, believe me, they tell you one thing, you follow it through and the use it against you, at the end they don’t care they give you the round a round washing their hands ??♂️??♂️ now Im stuck with a pretty big bill……I do not recommend it at all????????????
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January 2024 by Cecilia Sanchez
Customer service was superb! Joana went above and beyond to ensure all my questions were answered and all my needs were met.
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December 2023 by Victor A Melendez
Bad service from the company and their lying salespeople sent me to another Odessa to fix the problem of bad service but in Odessa they can't fix it because it has poor quality. I don't recommend it at all.
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November 2023 by Greg Reck
Excellent customer service!
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November 2023 by Brett Appling
Excellent customer service.
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November 2023 by Eric Smith
Elyette was very friendly and helpful.
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November 2023 by Jacob Poole
Never answers the phone since they opened
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July 2023 by john rivera
Deciding to switch carriers or not was the hard part! But with Excellent service at AT&T in pecos it was very easy to make a decision. Staff was on point and very friendly very impressed with management if they had a question she was right there to help answer and solve it for them. Good job pecos
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June 2023 by Funtime Family
Arrived at location at 9:45 thinking they open at 9 am. Front door sign says open at 10am which isn’t an issue, however 10am came and went and they were 6 different customers waiting to get inside and we all waited until 10:30am. Everyone go fed up and left.
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April 2023 by IDALIZ BRAVO-MENDEZ
Easy, quick and phenomenal service. Had a problem with my iPhone and Kennan helped immensely. She was incredibly friendly + productive in regards to any issues I had!
