AutoZone Auto Parts in Pecos, TX, is recognized as a leading retailer of automotive replacement parts, including new and remanufactured items. Recent reviews highlight a significant improvement in the store's management and employee performance. Customers have praised the friendly and knowledgeable staff, including specific mentions of employees like Jordan and Ruben, who provided exceptional service and assistance with car issues. Despite being short-staffed at times, the employees consistently maintained a positive attitude and professionalism, ensuring customers felt attended to without delay. Many customers express their appreciation for the turnaround in the store's atmosphere and service quality. The management team has been commended for their efforts in creating a welcoming environment, leading to a loyal customer base. Overall, AutoZone in Pecos has transformed into a reliable destination for automotive needs, with a dedicated team ready to assist customers.
Customer service was 10/10, one of the employees even came out and helped me change my headlight.
December 2025
Simply the best service ever. Gave me all the attention and information that I needed. Highly recommend.
November 2025
All the employees really know their stuff n was so helpful. They dont make you feel like your bothering them n will go out of thier way to get what you need.
