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January 2024 by Yaya
Purchased a vehicle here and the exhaust needed to be checked. It also needed at window replacement. They promised me they were going to call me and fix it. It’s been 4 months and they never called me. Every time I call they leave a message and never get back to me. Service department NEVER answers! Very unprofessional!
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January 2024 by Junior Salcido
Good atmosphere. Not bad.
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January 2024 by Marco A. Morales
There is now words how to express of gratitude from the Service team, Couple weeks ago, i was driving from San Antonio to San Diego when the my 2022 Chevy truck broke down in the fwy, Onstar send the tow truck and towed to Colt Chevrolet, we got there at 8:30pm and the service manager was still working, he receive the vehicle and told me not to worry about that he will handle it next morning, I staid in the hotel over night and the following day they work nonstop until my truck was fix and i could continue with my trip. There are not many people with handle things so professional but going above and beyond to take care of their clients. Julio and Rogelio are true gentlemen's.I'm so happy, Thankful and Grateful for everything you guys did.Gracias. Marco A Morales
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December 2023 by Vincent Tumunaro
Checking out vehicles.
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November 2023 by Michael Murray
Found the trouble, fixed it without a lot of drama. Good folks and the service department is 110% ready to go that extra little bit it takes.
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September 2023 by Delaine Hernandez
The worst experience ever don't waste your time. They sell you vehicles that don't work then they hesitate to fix them. It sucks and it's sad honestly.
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July 2023 by Nancy lopez
Terrible customer service , unprofessional sales team .We Took in a vehicle we had for a day a bunch of service lights started coming on - they told us to take it to auto zone . For months the trunk doesn’t open , we haven’t even bothered to take it cause i know It’ll be a guaranteed bad experience. Go to Odessa for a vehicle.
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July 2023 by robert spears
Had vehicle fixed, broke down 6 days later for the same reason. Dropped off 2 vehicles, was told they would have them looked at by a certain date. Called back, 2 weeks after that date, and they still hadn't looked at them.
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April 2023 by Nicole Struppa
If I could leave zero stars I would. Don’t recommend the sales department or the service department. Drive anywhere else
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December 2022 by Barbara Elrod (Barb)
Not happy with the service! They could not provide me credit owed to me with the Onstar service and membership I am enrolled in. They sell the Onstar package but don't know how to redeem the rewards. The service manager even told me that the services were priced higher due to the oil field workers..That is discrimination! I will not return. PS. I cannot post with no stars, so I had to unwilling put 1 star.
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October 2022 by Jeremy Howard
Refused to sell a 2021 Tahoe because I wouldn’t finance a deal through their lender of choice instead of my lender of choice.
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July 2022 by Barb Arredondo (Barb)
Not happy with the service! They could not provide me credit owed to me with the Onstar service and membership I am enrolled in. They sell the Onstar package but don't know how to redeem the rewards. The service manager even told me that the services were priced higher due to the oil field workers..That is discrimination! I will not return. PS. I cannot post with no stars, so I had to unwilling put 1 star.
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July 2022 by Joaquin Cardone
I came to get my 2500 HD fix, they was very profesional and helpful. I recommend this company 100%
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June 2022 by Any Body
This business deserves Triple Zero. Towed to Colt Auto on Friday evening. Called the front desk Saturday no tech service available until Monday. Called Monday at 9am to speak to service manager the receptionist said he would return my call. Walked to the dealership at 11:30 only to be told my vehicle could not be looked at until September because they had no certified service technicians. It would have been nice if they would have just said that from the beginning.They should place a notice on their website that there is No Service Technicians at this facility.June 13, 2022
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May 2022 by Jorge Armendariz
Good service, very polite and nice staff. Good place to get your state inspection.
