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February 2024 by Jorge Godoy
If I could give 0 stars I would I went in to complete a refund for less than $1k . Veronica never explained all the fees I would be expecting she just gave me a flat rate of what she charged or even communicated that if I paid cash I wouldn’t inquire those fees here I am out of money for almost $240 in fees that were charged when I could’ve filed my taxes myself but decided to trust this place and nobody’s ever available this is why this place keeps losing customers left and right I’ve spoken to so many people who’ve had issues never again ! / It seems like you didn’t understand the review but as a tax preparer it’s your job to explain all fees before completing a refund , bottom line you did not explain all the fees I would inquire with an advance if it was explained I would’ve not moved foward with it .
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May 2023 by Ivan R
Josie is professional and helped us with a notary. It was fast and easy
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April 2023 by Mindset 1801
Veronica is very helpful and knowledgeable. I highly recommend her. Always a great friendly attitude. Great customer service.
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February 2023 by Karyme Corpus
Horrible! Never had an update on the status of my tax return, i would call and call and there were always excuses that it was PROCESSING to later finding out from them that they never did it months later. Not recommended at all!
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October 2022 by Nice Try
Horrible service. No call backs. No paperwork reviewed nothing but excuses. Bad business its been more than a month never again....
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April 2022 by Tommy Trevino
Horrible service. No call backs. No paperwork reviewed nothing but excuses. Bad business its been more than a month never again....
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July 2021 by aimee murillo
Never answer the phone
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May 2021 by Jackie Acevedo
Great customer service. Friendly staff. All staff is very professional, no long wait times.
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December 2020 by Yvette Trevino
I never received my income tax. Everytime I would call it was always an excuse sending me to voicemail or a reply text saying I would get a call back once they got to the computer in the office and or at home as well the other excuse she was picking up the kids. I was persistent everyday even to know the status of my return bc I gave them all my information and still kept doing the same thing. Been with this tax service long time but NEVER AGAIN.
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February 2020 by Miriam Salinas
I've used Chavana & Gonzalez Tax service for 3 years and I have never had a problem. Staff is kind friendly and knowledgeable. Any question or problem I have they answer and I leave knowing I'm in great hands. I recommend to any and all who need a great tax service.
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February 2020 by Cindy Garcia
The service there was awesome! Reasonable waiting time and the gentlemen that is there as a receptionist is very attentive and polite.
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January 2018 by Sergio Garcia
Best service hands down very helpful and friendly
