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“Yanira is the Cricket employee that helped my husband out and when I tell you she was awesome is cause she was. We live in Rio Grande City and prefer to drive all the way to Penitas just to get help with them cause there so professional at what they do. We left super satisfied. Thank you to Yanira she was amazing.”
“Great experience as always! Great prices and detailed explanation on work provided. Offers Afterpay and warranty. Also has different products available depending on what you want to pay.”
“I had another phone company and I went in just out of curiosity to ask and Sandra convinced me to change, excellent salesperson, with a lot of experience to explain and very friendly, I recommend them”
“Great customer service! I am always greeted the moment I walk into the store! Selena has always made my family and I feel welcomed and provides answers to all of our questions. She is very knowledgeable and professional. I will continue to refer my family and friends to this location.”
“Thanks to Maggie's exceptional service, I am now enjoying a better phone and a more reliable network. Her assistance has truly made a positive impact on my daily life, and I couldn't be happier with the outcome”
“If not the best,one if the best Metro stores in the valley, all because the service Joann provide to my father,the patience and transferring all the info to the new phone for him. Thanks Joann, God bless .”
10AM - 6PM
4415 N Conway Ave #180, Palmhurst
Mobile Phones
“Excellent service...they helped me at all times with my internet and telephone service...thank you very much for the help you gave me...I'm very happy...thanks to Mr Joel...for helping me ?”
“I was considering upgrading from my Android to an iPhone but felt unsure about making the switch. Amaday at Metro stepped in to help.
She patiently explained the features of the iPhone 14 , highlighting its camera capabilities, user interface, and app ecosystem. She also assisted me in transferring my data seamlessly from my Android device. Thanks to her expertise and support, I'm now enjoying my iPhone 14 and loving the new experience it offers!”
“Switched 3 lines from metro to cricket the same day. I got awesome service from Mario!! If you want the best service in the valley come to this store,the customer service is THE BEST IN THE VALLEY. Will recommend this store to all my family!!”
“Manager Sam was amazing. Thank you for walking a second mile helping me with my activation, my case was a little complicated and time consuming and Sam was awesome, offered different options, awesome friendly attitude, this town has so many people who don't care or do as little as they can, it's refreshing every time you find great customer service. Last time I was there, there was a lady who was super sweet and helpful, promised to call and she called me as promised.”
10AM - 7PM
300 S Alton Blvd Ste 7, Alton
Mobile Phones
“(Translated by Google) I just started service with you and the customer service is very good.(Original)Apenas empecé servicio con ustedes y el servicio al cliente es muy bueno.”
“I had the best experience at this location. The store employees are knowledgeable and efficient. As soon as I walked in I was greeted right away. The manager was super nice and always smiling. I will be coming here from now on. You won’t be disappointed.”
“(Translated by Google) I don't like it, it doesn't have a good network and it's very expensive(Original)No me gusta ya no tiene buena red y es muy caro”
“Exceptional service! I broke my phone this morning and was able to get it fixed in about 15 min. I left with a fixed screen, phone case and temper screen glass for an awesome deal. I paid about the same for another repair location that took two hours with no extra stuff. So glad I came here. Highly recommend!”
“I had a bad experience and Irery the manager reached out to me and we worked the problem out and she was just great the best costumer service ever she will make you want to come back I truly appreciate people like this definitely she gained a new loyal costumer !!”
“Great Customer Service,
Eric Brandeburg and associates were excellent! The reviews don’t make sense.
Deric helped out tremendously as well. Knowledgeable and helpful gentleman”
“Neshla Was so helpful We Appreciate her! She explained everything so well for my fiance and I .She's awesome! Thank you Neshla ⭐️⭐️⭐️⭐️⭐️”
11AM - 7PM
200 S Bryan Rd Suite 107, Mission
Mobile Phones
“awesome staff and business. Stopped by for some quotes on some electronics I was trying to sell and Jerry was able to offer me a great deal. They also sell lots of accessories and protective gear for your electronics. 10/10, definitely recommend! Thanks!”
“Great customer service from manager Destiny she helped me set up my phone,highly recomend this cricket which she had alot of pacience transfering my number and pictures also help me take my phone with a payment plan. My husband and i will make this cricket our go to from now on.”
“Don't scold the girls anymore, Chaparrita has always taken the best care of me and Kristal is not to mention the best in customer service but I'm still looking for my free tablet, don't pay 20.00 for the plan”
“I love my experience at this location. Great customer service ! She offered me all offers and she knew what she was talking about, super fast and cleanest store I’ll be recommending it to my friends and family and I will be stopping by again! Employee was Maggie”
“We had a problem wirh one of our lines and went to this store to get help upon entry Antonio met us and help us and resolved our problem with out line. Thank you Antonio!”
10AM - 7PM
508 N La Homa Rd Ste C, Palmview
Mobile Phones
“Very satisfied with my purchase at this store the employee I believe his name was Jose was very helpful. He helped me set my Gmail and get Amazon prime great service very professional guys he is the real deal !! Go to this location 100 thumbs up”
9:30AM - 8PM
215 W Main Ave Suite B & C, Alton
Mobile Phones
“Wow! Words simply cannot express how amazing the service is here. Personally, I used to HATE going to phone stores just to wait for hours with no help but this was a completely different experience. I absolutely LOVEEEE the service here. All of the girls that helped me set up a new line were extremely helpful and any questions I had they answered with complete honestly. I am so satisfied with their help and I am so excited to finally be apart of the Metro family! THANK YOU!”
“Excelente servicio y facinada con la tienda de Rio Grande me encanto la remodelacion y el trato al servicio al cliente excelente muy uen personal elejido muy profecionales y amables y siempre nos ayudan con cualquier problema sin duda la mejor tienda de rio grande. Recomendada al 100%”
“The Lady's all are very helpful !! Kris ,Alma , Ana !!! Are the best rep! They are very smart lady's highly recommend this place and you can also fix your iphones great price !”
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“Went in for a screen protector the guys were great. Yeah, they were a little pushy at first trying to sell but that's their job. I get it. What impressed me was my screen was really stuck to my phone and had cracks already..it was pretty hard to get this screen off my phone. These guys took their time getting every last piece off. I appreciate yall. I couldn't do it on my own.”