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9AM - 8PM
1715 Expressway 83 A2, Penitas
Mobile Phones
“Yanira is the Cricket employee that helped my husband out and when I tell you she was awesome is cause she was. We live in Rio Grande City and prefer to drive all the way to Penitas just to get help with them cause there so professional at what they do. We left super satisfied. Thank you to Yanira she was amazing.”
“Great experience as always! Great prices and detailed explanation on work provided. Offers Afterpay and warranty. Also has different products available depending on what you want to pay.”
“Sandra is a very good employee she helps throughout my niece of fixing my phone I recommend it to other customers that come in she's a very good customer to help us out thank you Sandra for helping me throughout my niece”
“Selena's ability to assist me during my visit . She was very helpful and anwerd all my questions and needs very good customer service and fast service. Rate is a
5 ?????= Very SATISFIED. Kipe up the good work at this location Palmhurst”
10AM - 6PM
4415 N Conway Ave #180, Palmhurst
Mobile Phones
“Excellent service, very fast process to activate my internet service. rep was very kind and explained everything very well. and didnt have to wait like at other stores”
“Thanks to Maggie's exceptional service, I am now enjoying a better phone and a more reliable network. Her assistance has truly made a positive impact on my daily life, and I couldn't be happier with the outcome”
“If not the best,one if the best Metro stores in the valley, all because the service Joann provide to my father,the patience and transferring all the info to the new phone for him. Thanks Joann, God bless .”
“Wonderful employees very helpful and walked me through the process in an easy and fast way. Jasmine helped me out so much she’s wonderful at what she does 10/10 experience ! definitely will be coming back ??”
“Raul was able to help me save a good chunk of money by switching from AT&T. He was able to transfer all of my data to my new iPhone, and help me setup my streaming accounts with their streaming bundle, helping me save even more money!”
9AM - 8PM
300 S Alton Blvd Ste 7, Alton
Mobile Phones
“Yessica was super helpful and kind. Her speed and service was ?. Helped me transition the entire family from the big name retailers to Cricket in just a few minutes helping us save alot. Very grateful thank you.”
“Good customer service 10/10. Times i’ve been there Brianda is always the one who helps us out and always helps us with any questions or concerns we have. She is so patience, nice and answers all your questions totally recommend her”
“I was considering upgrading from my Android to an iPhone but felt unsure about making the switch. Amaday at Metro stepped in to help.
She patiently explained the features of the iPhone 14 , highlighting its camera capabilities, user interface, and app ecosystem. She also assisted me in transferring my data seamlessly from my Android device. Thanks to her expertise and support, I'm now enjoying my iPhone 14 and loving the new experience it offers!”
“Switched 3 lines from metro to cricket the same day. I got awesome service from Mario!! If you want the best service in the valley come to this store,the customer service is THE BEST IN THE VALLEY. Will recommend this store to all my family!!”
“Was very happy with our service the day that my mom and I went in. We were quickly greeted and asked what we were going in for and were able to get help after a while (it was packed but at least they kept tabs on the people waiting). Elizabeth was the lady that helped us and I would HIGHLY RECOMMEND her as she was able to help us with what we needed and she even went above and beyond to help us switch from our old phones to our new ones right there and then and she even put on the protector screen and phone cases on our phones. Apart from such great service she was kind enough to elaborate on any questions that my mom and I had and even translated everything in Spanish for my mom so I really appreciated everything she did for us that day (12-24-25). Thank you, Elizabeth <3”
“Manager Sam was amazing. Thank you for walking a second mile helping me with my activation, my case was a little complicated and time consuming and Sam was awesome, offered different options, awesome friendly attitude, this town has so many people who don't care or do as little as they can, it's refreshing every time you find great customer service. Last time I was there, there was a lady who was super sweet and helpful, promised to call and she called me as promised.”
“(Translated by Google) I don't like it, it doesn't have a good network and it's very expensive(Original)No me gusta ya no tiene buena red y es muy caro”
“Exceptional service! I broke my phone this morning and was able to get it fixed in about 15 min. I left with a fixed screen, phone case and temper screen glass for an awesome deal. I paid about the same for another repair location that took two hours with no extra stuff. So glad I came here. Highly recommend!”
“awesome staff and business. Stopped by for some quotes on some electronics I was trying to sell and Jerry was able to offer me a great deal. They also sell lots of accessories and protective gear for your electronics. 10/10, definitely recommend! Thanks!”
“We had a problem wirh one of our lines and went to this store to get help upon entry Antonio met us and help us and resolved our problem with out line. Thank you Antonio!”
“⭐️⭐️⭐️⭐️⭐️ 5-Stars
I had an amazing experience at metro T mobile. The customer service was outstanding from start to finish, and I especially want to highlight Andrea who helped me. She was patient, kind, and really took her time to explain everything clearly. She made sure I got exactly what I needed and made the whole process super easy and stress-free.
It’s rare to find someone who genuinely cares about helping customers, but she absolutely did. Thank you for the great service Andrea, metro definitely gained my loyalty thanks to her!”
“Great customer service from manager Destiny she helped me set up my phone,highly recomend this cricket which she had alot of pacience transfering my number and pictures also help me take my phone with a payment plan. My husband and i will make this cricket our go to from now on.”
10AM - 7PM
508 N La Homa Rd Ste C, Palmview
Mobile Phones
“Good experience. They didn't have the phone I wanted so they contacted the next store over and they had it. I've been with Cricket over 10 years with no problems. I worked in the oil fields for 8 years and cricket always had service out in the boonies. When all the others failed I still had service and broadband..”
9:30AM - 8PM
215 W Main Ave Suite B & C, Alton
Mobile Phones
“Wow! Words simply cannot express how amazing the service is here. Personally, I used to HATE going to phone stores just to wait for hours with no help but this was a completely different experience. I absolutely LOVEEEE the service here. All of the girls that helped me set up a new line were extremely helpful and any questions I had they answered with complete honestly. I am so satisfied with their help and I am so excited to finally be apart of the Metro family! THANK YOU!”
“I had a bad experience and Irery the manager reached out to me and we worked the problem out and she was just great the best costumer service ever she will make you want to come back I truly appreciate people like this definitely she gained a new loyal costumer !!”
“Excelente servicio y facinada con la tienda de Rio Grande me encanto la remodelacion y el trato al servicio al cliente excelente muy uen personal elejido muy profecionales y amables y siempre nos ayudan con cualquier problema sin duda la mejor tienda de rio grande. Recomendada al 100%”
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“Went in for a screen protector the guys were great. Yeah, they were a little pushy at first trying to sell but that's their job. I get it. What impressed me was my screen was really stuck to my phone and had cracks already..it was pretty hard to get this screen off my phone. These guys took their time getting every last piece off. I appreciate yall. I couldn't do it on my own.”