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March 2024 by Lindsay Gregory
Was in yesterday (3/16/24) and felt immediately pounced on upon walking into the store. I politely told the sales associate that I was just browsing but felt harassed the entire time I was in the store. I will not be back because of this experience. I fully understand that people are trying to do their job but at some point someone should be able to read body language and understand that someone doesn’t want to be bothered.
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March 2024 by Ashley Bosquez
Jacob Cajas was a great sales associate. He was efficient and assisted when we had questions. He made the purchase process easy.
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March 2024 by Dee_Lo Rod
Went in with a certain bed in mind and Jeff helped me find it and the perfect mattress also! Definitely will continue to shop there for future home furnishings!
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March 2024 by Jeff Conovan
Brandon and Mrs. T were great. We got our exercise in at the bigger box furniture stores but bought here bc they make what they sale.
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March 2024 by Erick Ramirez
They were friendly and able to answer my questions and give us different options.
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March 2024 by Kevin Chapman
Wanted to wait until delivery of my furniture to write the review. Yacob was the floor associate who helped me throughout the entire process. He was very professional and answered all of my insane questions and dealt with me very well, considering I can be a handful. The store manager was also cool. He came and talked for a bit as well as answered financing questions. I found what I wanted, and I set up a payment plan. Put $200 down and received both pieces in one week. The delivery guys were on time, really clean, and set up my table in 5 minutes. All in all, I will 100% be back to Ashley's, and I will make sure to come back to this location. Yacob did an amazing job, and I'll hunt him down in there and make sure he helps me again!
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March 2024 by Peter Ableda
I purchased a mattress from Ashley with high expectations, but unfortunately, it fell short in terms of comfort. Despite several attempts to address this issue with their customer service, I found their response to be disappointing. They offered no solutions, such as an exchange or return policy, for a product that simply does not meet the basic requirement of comfort. Based on this experience, I cannot recommend buying a mattress from Ashley. Potential buyers should be wary of their lack of support for customer satisfaction post-purchase.
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March 2024 by Amanda Cleaver
I'm not one to leave negative reviews, but the overbearing salesman mentality here is driving me insane. My husband and I keep getting texts, we felt suffocated each time we went to the store, we told them we would be in at some point this week to get the rest of the furniture as we got funds approved - which they took as a need to text us every day on top of the "leave us a review" .... After this, I will NEVER be using this store again and will be sending anybody I know elsewhere.
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March 2024 by Ashley Rodriguez
Had an overall great experience shopping for my furniture. The process was quick and easy. Wonderful customer service. I will definitely be a return customer!
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March 2024 by Prissy One
This is what you get after they deliver your bedroom items. Removal of the mattress is part of the contract I signed but wait it got left behind. I went back up to Ashley’s in person tomake a complaint and was informed that the delivery guys told them I had three mattresses and they took one. They were a damn lie. I had two mattresses but they never took even one. Although one was part of the contract agreement. They stated they would have the deliver guy circle back around and pick it up but guess what they never did. Then to top it off they didn’t believe me even after I showed them this picture. One thing I learned is if somebody does something to you that really upsets you document it. So I’m choosing to document this complaint using a Google review along with pictures of the mattress left outside my house along with a screen shot of the bedding removal listed in the contract agreement. Like the previous customer said once they sell you any furniture they don’t care. Buyer BEWARE take your business else where. I will never do business with Ashely’s again and I sure as hell don’t recommend them.Pflugerville Location
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March 2024 by Wanda Sanders
We had a great experience! Jacob waited on us and was very cordial and very professional. We would definitely buy from him again.
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February 2024 by Dennis Nguyen
Good price for a good sectional sofa
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February 2024 by Roger Grinde
Good service but not impressed with the products now that I have them. Feels like there is no padding on the frame just wood covered with fabric. Expected much more for the cost and regret my purchase.
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February 2024 by Davia Davis
The service was outstanding
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February 2024 by Tonya Jones
Nice sales rep. Assisted with all our issue and concerns.
