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September 2023 by Pancho Sandoval
This ATM is the worst. It took my deposit without crediting my account.Basura
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September 2023 by Levi Phillips
This ATM is the worst. It's always very slow, has a hard time reading my card and to top it off. It took my deposit without crediting my account.
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September 2023 by KatReMake
Don't, just don't stop here. ATM never works and if it does it will take your money.
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August 2023 by Madison May
I’ve lived beside this atm for four years and it’s never worked. Literally never on the days that I go. Demolish it and quit wasting my time.
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June 2023 by Dylan Le
Did not work, took my cash without reimbursing.
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June 2023 by Lu Lu
Took my cash and went off….
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June 2023 by Monica Ramirez
This ATM is always out of service. I went yesterday to try my luck and well it was out of service like always.
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May 2023 by Hari Adari
Works even rainy times!! Love it!! Thanks BofA!
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August 2022 by Bhavini P.
Worst bank to deal with in Pflugerville. They only have one teller working all the time . They do not care about their customers and their convenience. Their drive thru is permanently closed . The supervisor ( used to be a teller) would not help other teller with the big line . He was just sitting in a chair doing nothing. He is not concerned about customers being mad and upset in line. Please do not open you business account if you are looking for your convenient.
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January 2022 by Kailes M.
Refused to help file fraud. Told me to call instead even though I had said I prefer to do it in person since it was a complicated situation. Refused to help me.
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January 2022 by Gary W.
Calling this bank pathetic is giving it more credit than due. My dentist mistakenly had my insurance reimbursement check made out to him instead of me. He endorsed the check over to me and this bank refused to accept it. The dentist used a blank endorsement - a perfectly legal way to endorse a check. The bank insisted the check had to be made out to either me or my wife. Obviously, the "only" teller hasn't been trained in common banking practices. If the bank isn't capable of processing a simple, common banking transaction, what good are they? I won't start on the horrible customer service at this location. I second all the one-star ratings on Yelp dealing with this aspect of this branch.
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January 2022 by Cristina G.
These banking hours of 9-4pm are not flexible at all. And it is very unfortunate to walk in 3:55pm and them to tell you we are closed.
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November 2021 by Wendie P.
Zero stars would be a better representation of customer service at this Bank!!! Made an appointment after 5 days of trying to get an answer to a simple transfer question online, #800 and local phone #..... Limited hrs 9-4, no drive thru tellers, no call backs, local line hangs up without notice. Check in for appt only to be told not a banker service get in line.... 9 people in line... 1 teller.... Bank Manager sitting at desk can't answer why no drive thru, why only 1 teller on Monday morning, why appt was confirmed even tho I stated in booking it was for cashiers check, can't answer why they no longer deal with checks.... she can't help because she is not a "teller" bet they are not getting paid what she is.... Multiple customers arrived while waiting, she repeatedly stated we don't do that at this location, that's not something we handle, you don't need your appt for that get in line.... numerous customer's left!!! We will be removing ALL of our family accounts after more than 20 years with BofA So sad that there is literally no customer service any more....
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August 2021 by Briana Hill
There is half of a debit/credit card stuck in the ATM slot. There is no way people are using this ATM in this condition.
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August 2021 by Leo Just Leo
only gives you 10s..
