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September 2023 by Marcus Buckner
Very Professional and meeted my needs on renting a van.
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August 2022 by Carlos N Cortez
Great place to rent your van!! Customer service is really good.
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July 2022 by Sharon Cecil
We rent vans every year for mission trip, very helpful!
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June 2022 by Mirium Matta
This place has the best customer service for van rentals I have ever experienced. The manager Brad goes above and beyond for loyal paying customers. I have never had a problem with rentals and highly recommend to anyone needing a SUV or van rental.
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April 2022 by Bobby Allen
I rented a vehicle on 03/18/22 to take my family to the zoo. Rented with 3/4 tank of gas and brought It back on full even though the contract said It was at 7/8 when I rented it. Returned It at the correct time on 03/19/22 and was told “you’re good the internet is down” by Steven. On 03/20/22 Enrique left a message stating I didn’t return the vehicle and would be charged an additional day. Mind you unknown calls go straight to voicemail on my phone. Wasn’t able to return the call because It was after they closed when I saw the message. Come Monday 03/21/22 I had forgotten about the whole situation and the manager Brad left another message stating It would be charged again for another day and reported stolen. On 03/21/22 I came to the location and told them to check the lot and they would find the vehicle. Low and behold, the van was sitting outside their fence. Regardless if the internet was down or not, someone should have checked to make sure It wasn’t there instead of charging my card and threatening to report the van stolen. They need better SOPs to prevent things like this. The initial contract fuel level was 7/8 out and I brought it back on full. The final contract was 1/2 out and 1/2 in. The mileage was pencil whipped as well. The whole experience was terrible. The van was great but I have Ford to thank for that not Capp. If you rent from here do your diligence, take pictures, write It down and remember names of associates. Not saying they are a bad company but the people working there need to get It together. Thankfully I’m a business owner myself and I know what to look for when It comes to protecting yourself.
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March 2022 by Marcus C
Great customer service friendly people
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July 2019 by James Botek
Extremely helpful. Courteous. Clean vehicles.
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April 2019 by Helen Girma
This is the worst business they charge
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March 2019 by Anthony Contreras
Thank you for providing an Excellent Cargo Van that exceeded our needs 2 years in row!!
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March 2019 by Chanel Thibodeaux
The manager, Brad, at the Austin/Pflugerville location is rude qnd unprofessional. I had rented and there was an outstanding balance. I agreed to pay the balance and he tells me (very rudely) that I am on the DNR list because I only want to pay the balance when I want to rent again. He claims that corporate made this decision however when I called them the made it clear its its something the local manager does AND his employees said he was the one to make this decision. Its only upsetting because when I asked to give me dates of when it happened before he says "I am not goi ng to waste my time with this". I have never seen a corporation that doesn't want what they are owed.
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September 2018 by 11 Degrees Daiquiri
This van rental place is horrible. I tried calling them 5 times and no one answered the phone. On top of that I called during business hours. This is a place of business they should be answering the phone when someone is calling if they are not on lunch break.
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April 2017 by Michael M
More of a local feel van/truck rental, attentive staff, good clean vehicles (excellent cargo vans), competitive rental pricing and quick in and out. Easy to get to right off I35.
