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March 2024 by Gracie Trevino
They lost the key to my tires last year. They don't top off things like windshield wiper fluid even though there's a charge for it which is 29.00 that's tontop off fluids check tire pressure among other things and you can't opt out of this.
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March 2024 by Anila D
Great customer service !!Services: Vehicle Inspection
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March 2024 by Melissa Garcia
They are always friendly and kind with their service.
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March 2024 by Jody Degetaire
I have used Christian Brothers for several years and have always been delighted with them! I will not go anywhere else!
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March 2024 by John Donovan
I’ve been going to Christian Brothers Pflugerville for over 10 years. They’ve always proven to be honest, efficient, capable and friendly. Now that I’ve moved to Austin—and after getting bad service elsewhere—I’m willing to drive back to Pflugerville to trust my car to them. Highly recommended!
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March 2024 by CVMA-Jody 'Tazz' Thomas
Got my state inspection on my Harley Dyna Super Glide done in no time! Thanks Guys for the great service?
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March 2024 by Cristy Chatfield
Christian Brothers of Pflugerville will have me as a customer for life!! A special shoutout to Rich who went above and beyond to make my experience better than I could have imagined. Thank you so much for taking the best care of me!!!
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March 2024 by Byron Hunt
My experience with Christian brothers was great they resolved my issue and I am satisfied
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March 2024 by megan white
Wow! Amazing service! When I say they went above and beyond, I mean it! Isiah took diligent notes of my concerns gave me a prompt time line to set my expectations to THEN went out of his way to help me get a rental car squared away! Not my first or last time working with Christian Brothers Auto.
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February 2024 by Rebecca Nguyen
Edit: Owner basically did nothing.Christian Brothers More like the Hellish Devil Brothers.Obviously, I will never be going back to this establishment, and I will absolutely never recommend anyone I know go to this establishment, but on top of that my goal in writing this review is in hopes that you never have to deal with what my husband and I had to deal with so I can deter you from coming here too. PLEASE go to any other automotive shop, please.My favorite is that their motto and their cars have "Love your neighbor as yourself." Matthew 22:39. If my neighbor messed up my car, I would hope they would have the kindness to fix it. It's always Christian morals and Christian ideals until "We're a for profit business." word for word what the lovely manager Rich said, as well as other lovely quotes down below. Like yes obviously I know that, but we work hard for our money as well.We brought our car in because one of our lug nuts broke off. We got a quote of around $200 dollars but that they would send us the quote once they had done the work. (we had also called and they had quoted that, so we budgeted that.) And I would like to note that I drove my car, working JUST FINE into the lot minus the broken lug nut. We got a lovely call that they had to drive our car out of their bay and they heard a snap but they would call us to let us know what was wrong with it. Well apparently that snap was our shift control cable, our car was fixed permanently in neutral so our car was absolutely stuck and could not be driven any more. Okay cool, so my car that I drove in that morning is now undrivable. I can't take it anywhere. They then proceed to tell me it will cost $487.24 to get it fixed, which mind you was not money we had budgeted. I am pregnant with a baby girl on the way and we are trying to save as much money as possible until she comes. $311.84 for labor and $162.03 for the part.I would like to note, WE did not break this. Christian Brothers Automotive Pflugerville broke my car and they wanted US to pay for it. They proceeded to tell us that it was "not their negligence so we would have to pay" and that "they wouldn't charge us for the tow obviously." WOULDN'T CHARGE US FOR THE TOW???? I can't even drive my freaking car, and on the bright side they aren't charging us for the tow. But we still had to pay the $487.24 out of pocket. We made sure to call our mechanic that we typically work with in Dallas, and he said that shift control cables don't just break, they typically break because someone has applied force onto it when shifting. Force that I would like to once again state, WE did not apply.We then had to wait over the weekend to speak to the manager on Monday, the lovely Rich, from the quote above. Obviously, we wanted Christian Brothers Automotive Pflugerville to fix it without us having to pay for it but Rich flat out refused. We then decided fine, "love thy freaking neighbor" but mess up the car you're on your own. We asked to strike a deal, he went "okay I'll give it to you for $420. This a $600 dollar repair." Um we have the quote it was $487.24 where tf did you get $600. He goes "I printed it out for you when you came in." He didn't print out jack anything for us. We then were like can we please escalate this higher because this is ridiculous, and he's like " FINAL OFFER" what are we on, jeopardy???? He said he would give it to us for $323. Which at that point we had been dealing with this for a week and I needed my car back because my husband and I both have to go into work. We chose to accept it because it was clearly the "FINAL OFFER" as Rich said.At the end of the day this review is just me letting you guys know to please please please go anywhere else. Please for all that is holy and for the love of God, go somewhere else. DO NOT GO HERE.
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February 2024 by MALYNDA WILLIAMS
High level customer Service, stellar communication and outstanding timely results! Exceeding our expectations. Bravo! Malynda Williams y David Harris
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February 2024 by Mark Chapla
I took my ford focus in for a check engine light. Loved their service and price was very affordable. Did a great job and turnaround time was very fast. Not only would I use them again i just dropped my daughters’s jeep off for repairs. And the 05 trailblazer I gave to my sister to drive. Have used them 5 times and will use them again when the time comes for it. The Highly recommended.
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February 2024 by Michael Horton
As always Christian Brothers is Heavenly sent. My family and I are always taken care of?
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February 2024 by Bobby Lampkin
I've used this location for the past 10 yrs for multiple repairs on Ford / GMC models and service is top notch. I'll continue using Christian Brothers for my auto repairs in the future.
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February 2024 by Rosa Rodriguez
Everything was done on timely manner
