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April 2024 by July Babies
Order food and was told it was gonna be 8-10 minutes until its ready, sat and waited for 30 extra minutes. While my food was supposed to be ready, instead of my food being made and brought out the female and male employee were Making out, hugging, and kissing eachothers necks.After finally receiving our food, when we return home, the pizzas have almost no toppings on them and the past had maybe 6 pieces of noodles. WE SPENT 60$! So we cann to complain just to find out there isnt even anyone to complain to, you have to go to FB, instagram or something like that. So we ordered the same order and drove to the store and told them the order was terrible and not worth 60$ and we were going to pay for the meal to be remade.The worker that was working at the time was EXTREMELY rude. When we told him that they screwed up our order what turned and told us word for word was “so we screwed up your order, so what.” Are they allowed to speak to customers like that.And when we told him all we want is a refund of our pizza remade, he then proceeded to cancel our order turn around say “ok” and proceed to throw the pizzas into the trash, with given force and tell us to leave and that he had been “working his a** off” which i dont think your allowed to speak to customers like that either.I can understand being tired, but dont work in customer service if you cant provide proficient customer service.We went to in and out instead, the service was much nicer there :)
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February 2024 by Dasia Jolly
Very unfortunate that this place has such terrible service because I love Domino's pizza! However, for the past three times, my order have taken way longer than the given time. I've received the complete wrong order twice, and even received someone else's order entirely. They lived an entire neighborhood away. This place also has a habit of barely cutting the pizza so I end up having to do it at home! If you try to call, it will ring and ring and ring until you finally speak with someone. I've been hung up on before. Again, very unfortunate, as the only thing stopping me from ordering from this place is the terrible service. I hope this place gets new staff and management soon!
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February 2024 by Marcia Truong
Ordered online. Had my partner pick it up and he was told they couldn't find the order under my name. I had to go in before they could find my order which i did nothing different except this time they ask for my last 4 of my phone number.. Handtoss pizza was not cut all the way. They never put enough garlic on the crust as it said it would. Going to a different location.
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January 2024 by Jose Marin
I can't believe how low the stars are on this Domino's. This dominos is a blessing Ina world full of really bad domino establishments.
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January 2024 by angel zoè
i ordered a chicken buffalo pizza but the first one had no buffalo, i called into the store and asked nicely to get it remade if possible just for this to show up, feels a little passive aggressive- any other time ive gotten this pizza it didn’t include puddles of sauce 3/4 corners :/
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December 2023 by Darren Griggs
I just left this Dominoes and I must say I’m disappointed. When I arrived I stood for about 2-3 minutes before anyone assisted me. All the workers besides two seen me but said nothing. When I get home the wings I ordered didn’t have the proper sauce on them nor were they tossed. I’m a reasonable person but this place isn’t worth the price. My last time coming here.
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December 2023 by mcvmarie
I know it's Christmas Eve but we got two pizzas one hand crust and extra cheese the other thin crust only to get both handmade and there was barely cheese on the one we asked for extra cheese. I took it back in and showed the lady she said I'd have to get it remade, even asked if she'd just give me fresh cheese and I'd microwave on it when we got home cuz we had already waited about 20 mins extra cuz it was so busy. She said no. I was leaving and she was nice enough to offer a free pizza on file but almost think two would be best since it wasn't correct.
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December 2023 by B
Called in pickup order. Get there and they forgot one of the toppings. Had to wait while they cooked the topping separately. Then when putting it on the pizza they caught the box on fire with the heat lamp. Literally handed it to me smoldering. Then they dust it off to put out the burning box and get ashes all over the pizza. The old dude at the register seemed nice enough, the ladies in the kitchen looked annoyed to do anything.
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November 2023 by vijay rachala
Having very bad experience with this store, i order food online all the times and had to come to the store and again wait for them to redo few items. Some time even if i say no bacon they will mix in the order this happened 3-4 times, today i ordered grarlic bread twists have cinnamon bread twists ready for me. I Conwayed my issues and no one seems to be concerned. Very very bad service in this location. I recommend everyone to check there order before taking delivery or pick
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October 2023 by R W.
Big surprise this location has such a bad rating. I called here yesterday because the Hutto location (another 2 star rating) said they weren't delivering. When the kid picked up he just says "Hello?"... I could hear the sounds of a kitchen in the background so I knew I had called the right number. I responded "Hello?" And the kids says "Yeah, YOU CALLED?"... I couldn't believe both of the responses he chose when picking up the phone. "Hello?" and "You called?". GREAAAAT CUSTOMER SERVICE. I hung up immediately, ordered pick up from the Hutto store, and just drove to get my food. Oh and when I got to the Hutto location there were delivery drivers pulling in and out of the parking lot; so not sure why they wouldn't deliver to my house, which is only FIVE MINUTES AWAY. I'm done with Dominoes. These two stores alone have ended 30 years of business I have given this company. Good job. This is what happens when owners allow inept teenagers to run stores instead of throwing on a uniform and running the store THEMSELVES.
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September 2023 by Teresa Hudson
I order from them oftenBY FAR WORST PIZZA IVE EVER HAD, & guy that answered the phone when I called said its only 6.99 but guess what when you order many & they all are horrible & cold & taste like cardboard & not correct, not ordering from them again & not the 1st time either.
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September 2023 by Trey B.
Do you enjoy cardboard delivered 6 hours after ordering and 30 minutes prior to delivery you call and hear lies of the pizza being fresh out of the oven?Don't eat this garbage.If it reads like the 5 stars are employees or for hire, they probably are. They're not even worded like real people "staff was friendly and nice" okay, whatever associate manager. I stopped ordering from any dominos after 3 consecutive strikes from this place. Always hours late, always cold and probably violates health code, always skimps on toppings even if you double them, and usually about 2 hours (yes you're reading that right) before it's actually delivered the tracker will say it's delivered.
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September 2023 by Ni Nguyen
I was told that they can’t deliver to my address whenever the app is preset to which store can deliver to me. I asked to speak to manager and he was rude and told me to call Support. Please listen to the call as it is “recorded”.
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August 2023 by Francy B
I try to talk to the GM and he was rude want me to talk fast it was like hi did not hace patience. The GM is giving a bad influencie to the employer. If you dont like your job dont do it. We all deserve respect from the man who cleans to the person who calls to offer his products. If you don't know how to respect, don't work with the public
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August 2023 by Brandon H
This place used to be pretty decent. Now you're lucky to get cheese on your pizza. Imagine ordering a pepperoni pizza only to discover red stained crust, a light dusting of cheese, and slices not even cut all the way through. That was the latest order I received from domino's and likely my last....at least from this location. Their food never looks as advertised...not even close. They should just sell crust if not going to provide decent pizza. Your money is better spent at Marcos.
