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February 2024 by Ed Santiago
The folks at enterprise were very professional and the process was smooth. They picked me up when I dropped off my car at the shop and they dropped me off at the car repair shop when my car was ready. They were awesome!
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February 2024 by Shannon D.
The customer reps in the store were kind, helpful, and patient. They worked with my unique situation and got me into a rental quickly. Thanks for the great service!
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January 2024 by Darienne Vargas
Great customer service! All employees I interacted with at this location were awesome!
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January 2024 by Carolyn Roberson
The Pflugerville location is normally where i rent cars- their manager and staff are awesome!!! Always courteous and go above and beyound to ensure my rental needs are met. Thank you.My Airport experience at Bergstrom International Airport was awesome as well, quick and fast!
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January 2024 by Stephanie Ladewig
shout out to Eric!! he was able to get me in a vehicle and quickly in and out. There ended up being an issue with that vehicle the next day I called the store and he immediately responded so quickly to come back in and had a car for me to switch into right away. I am extremely thankful as I'm in home health and my car is my office.. so thank you Eric for making this the best possible situation as it could be I really appreciate your attentiveness and compassionate care!
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December 2023 by Maryssa M.
Needed to rent a car while my car was being repaired. Got there early Monday morning and they offered me a couple of choices of cars to pick. Process was complete in about 20 minutes even with customers ahead of me in line. I think that's pretty fast. When I returned the car, it was the simplest process ever. Called before to make sure I could just drop it off and they answered right away. Asked me if I needed a ride anywhere. When I did drop the car off, the took the key and gave me a ride to the repair shop where my car was located. They made the whole process super easy, were very professional and always available when I had questions.
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December 2023 by Sara Essoufi
had me on hold for nearly 15 minutes to simply hang up on me... trying to ask about a rental for a funeral... thanks for the help
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December 2023 by Stephanie Goin
Had a nice car while my car was in the shop
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December 2023 by Chris Ruiz
I was assisted by Alan Arrieta. Alan was friendly yet professional, was extremely helpful in assisting me with my vehicle, rental agreement, and even where to eat and what to do in El Paso.I am very impressed with Alan and cannot speak more highly of him and his skills and knowledge of Enterprise. He will make an excellent manager.
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December 2023 by Bijaya Shrestha
My insurance paid only for 20 days of rental car. On 20 days I went to Enterprise to drop the car. That day was Sunday. Enterprise office was also closed. On the second day when I dropped it on Monday, I was charged $35 per day. Insurance is called Enterprise. Enterprise is called Insurance. It's not my fault.I need my refund
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December 2023 by Alondra Mayo
Our experience with Enterprise didn't started great, there we called at least 7 locations in the GT, Hutto, RR, Pflugerville and North Austin area, none of them had cars and most of them said they won't have available cars for 1 or 2 weeks.Thank goodness we run into Eric M.!! He turned around the whole experience with Enterprise, he called us back the same day with an available car for us, he delivered an excellent customer service.I hope the leadership at this location and corporative realize how valuable of an employee Eric M. is to this rental car company.
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November 2023 by Ramesh Nayak
Ashley and Eric were great. Smooth experience picking up and dropping off the rental.
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November 2023 by Amanda Jean
Do not book with this company/location! Booked a car weeks in advance to use while I dropped my car at a body shop for hail damage repairs. Confirmed my rental with the company on my lunch break the day of pickup. They assured me they had my reservation and a car ready. Showed up five hours later to pick it up and apparently there is no car available for me until a week later. Like what? Absolutely unreliable, no guarantees you’ll get what you need with these guys!***Review Update: called nearly every enterprise in the area, none could help or had a car for me within the next week. First Hertz I called put me in a fancy electric Volvo within hours. Hertz for the win!
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November 2023 by Patrick O'Donnell
The Enterprise team is so helpful and professional. Eri/Adam/Ashley all work to ensure that my vehicle is ready when I arrive. They are friendly and attentive to my needs. A great team to work with.
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November 2023 by Lance Owen
Horrible service. Scheduled a vehicle when I arrived, no vehicles were available. This is the second time this has happened
