Express Auto Wash is a business that offers quick and affordable car cleaning services. Customers appreciate that the vacuums are free to use before washing, allowing for some initial cleaning. However, some find the vacuums to be fragile, as they come apart easily, and note that the air sprayer isn't available for a deeper clean. The basic wash costs around $5 and is considered mid-quality; it may not be sufficient for cars that are very dirty from a road trip. The business emphasizes good customer service, especially when issues arise. For example, if the car wash malfunctions, staff are quick to respond via Facebook and often provide solutions like new codes for free washes or refunds. Despite some technical problems reported, such as the wash stopping unexpectedly or the machine not working at all, the company tends to handle these issues promptly and satisfactorily. Customers value the quick responses and willingness to make things right, which encourages repeat visits. Overall, Express Auto Wash is seen as a convenient and budget-friendly spot for a quick car cleanup, especially for those who want a simple, fast service with responsive customer support.
