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December 2023 by Jason Kelley
Friendly staff and very helpful. Thank y'all for all your help in getting me the correct policy for a great price.
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December 2023 by SanJuana Chavez
Love working with Erica. Great lady, good personality!
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December 2023 by Gerardo Nava
They suck
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October 2023 by S.K. caraway
I needed roadside assistance and these people are closed with no emergency number til Monday??? Why am I paying for a service they cant fulfill???
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July 2023 by Cranberry Vampire
Can't speak English, on AMERICA
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March 2023 by Jimmy Deary
Great service …..
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November 2022 by Eunice Garza
Horrible office with discriminatory practices
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September 2022 by Jason Swindler
Ya know the customer service issues are typically related to the fact that they only have 1 rep most days; the delays are somewhat understandable. Unfortunately however they create their own problems with some of the most ridiculous policies and rules that are different than most any other insurance companies I have worked with. Most of which require the customer to go into the office to resolve which makes the customer service experience very poor and backs them up in the office. Very little can be done over the phone or online. For example, you can’t set auto pay, can’t sign up, they have to take photos to initiate, just to name a few. A bunch of silliness that simply can’t be explained by staff. I get the impression customer service is not the most important thing to this company. I would not recommend based on my experience but they serve a purpose for folks that have difficulty getting insurance elsewhere. Like everyone here says, the rates inexplicably jump at the 1st renewal. I had to drop them. They say rates in Texas have changed but I found that to be bogus.
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August 2021 by Rosalinda Stornelli
Staff was welcoming and talkative!!
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June 2021 by Linda Lou
Always Friendly! Helpful and timely. Great insurance company. ?
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April 2021 by Breland Davis
Great Insurance I have them.
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September 2020 by Keith Palinsky
Nice staff signed up for car insurance Brenda was very nice and helpful
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August 2020 by Latoya Carter
people who are there are always kind
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August 2020 by Rebecca Williams
Rip off
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September 2019 by Julie Chao
Great rates easy payment plans
