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January 2024 by Tracey Page- Kuhry
I wanted to take a moment to acknowledge MJ for her excellent customer service.she went above and beyond to assist me today. Working in customer service myself I know how rare it is to find someone who makes it a personal experience these days and it is greatly appreciated! Thank you MJ I hope that I work with you in the future.
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January 2024 by Sandy Stewart
OMG, so happy with the great service. I spoke with Michael and he was so quick & helpful to find information on what I called about. They have been super dependable every time I use them. 10 stars!
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December 2023 by Stacy Martinez Alcala
This pharmacy is the Best but Chris is even better! So I went through this ordeal where I got a medication that needed to be refrigerated and wasn’t. The medication itself wasn’t cheap. I called and explained what had happened, Chris was sweet enough to send me a whole new one at no charge! Now I’m a happy gal! Thanks Chris and Happy Holidays!
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December 2023 by Jennifer Mueller
M.J. provided the best customer service I've had from ANYWHERE in a long time! She was not only extremely friendly and helpful she was also very knowledgeable. She truly made a difference in my day and helped me gain knowledge to advocate for myself.
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December 2023 by Mariana Chaiban
As soon as my doctor sent my prescription to the pharmacy Juan Felipe reached out to me and set up a date to get it picked up. Once I went to pick it up Juan Casanova helped me and made sure all my questions were answered by Armin the pharmacist who was also very knowledgeable and helpful… Great and fast service, excellent communication!
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December 2023 by Victor
MJ, the customer service rep had excellent emotional intelligence with capacity to solve concerns over just empathizing. Easy to talk to, felt like I was experiencing no hassle where there could have been a possible delivery problem. She is well above average standards.
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December 2023 by Christine Wright
I was notified by text every time something happened. Like that I had an order called in and I need to pay. Than when it shipped. Then when it was out for delivery. And finally after it was dropped off. Very good communication and super fast service.
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October 2023 by Danielle Doneson
I highly recommend Grand Avenue Pharmacy! I was in and out quickly and everyone there is so kind. I was nervous about taking a new medication but they made me feel comfortable and walked me through every step to ensure I did it right.
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October 2023 by Claudia Nava
I came all the way from south Austin to pick up a prescription and they are fast and accommodating. Felipe was very polite and knowledgeable answering some questions I had. They are very nice in the phone and always willing to hep you. I wish they were not that far from me.
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October 2023 by Steven Morris
Chris, Deanna and the staff at Grand Avenue Pharmacy have always gone above and beyond to help with the unique needs of our family. The quality levels and customer experience sets this pharmacy apart. Highly recommend
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October 2023 by Mayes White
This place felt like the A&F of pharmacies. Who knew getting my meds could be such a treat? Super friendly service, unbeatable prices, and an entire staff so attractive, I almost forgot why I came in! ? Definitely a prescription for a great experience! ⭐⭐⭐⭐⭐
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September 2023 by Dora Alicia Rivera
I was so impressed with their fantastic team's care and rapid response to my prescription! If you have a specialty prescription need, you've found the right place! No betting around the bush nor crazy paperwork; they had my specialty prescription in less than 24 hours! I highly recommend them for all your health needs!
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September 2023 by Ty Strang
Fantastic service! The whole staff was great . Daniel was friendly and made sure we were properly helped. Ross was very knowledgeable with all the products and took the time break everything down. They made my health the top priority, guaranteed their products, and let me know to bring it back if I wasn’t completely satisfied. 100% recommend, if you’re in the area, look them up!
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September 2023 by Elizabeth George
Grand Ave is the best compounding pharmacy I have ever worked with! Deanna the pharmacist and Chris the pharmacist are so helpful and always willing to help with questions. Melissa, the rep, always reaches out for any concerns as well. I’m a primary care provider and manager and they have top of the notch customer care. My patients are always telling me how fast their service is and how the medicines are effective. Grand Ave always communicates with patients as well and always answers the phone promptly. This last part is truly what sets them apart from all other compounding pharmacies I know. Keep it up, we love you guys! ❤️?
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September 2023 by Jimaniece Berry
Wowzer! Grand Ave is hands down the best pharmacy I’ve ever worked with! Customer service is top notch! Staff is knowledgeable and professional. Melissa the sales rep in my area goes above and beyond every single time! As a Med Spa Operations Director it is my job to ensure everything runs smoothly and on the pharmacy side that has been so many disasters and each and every time Melissa and Grand Ave step in and save the day from other pharmacies mistakes! I am exclusively utilizing Grand Ave for all my compounding and weight loss prescribing needs! No one else is allowed near our patients! Thank you Melissa and Grand AveSincerely,A satisfied lifetime customerGem
