-
November 2023 by Omar D.
The lil short girl at register 1 is so hot she a baddie she for sure knows she 10. Her man must be so lucky to be all up in dat Fr fr
-
September 2023 by Tj A.
This place is ridiculous. After moving from one line where I was next in line they move me to a line where a customer is having an issue. They proceed to take 4 managers and two checkout people who were in the middle of scanning other customers, to stop and help the one customer in my line. I'm waiting for 5 minutes and they have yet to help her or me. I put my stuff in my cart and have to move to another one of the full lines. So now I'm at the back again, and by this time it's been 20 minutes since I was at the front of the last line. So I have to leave the line to take my ice cream back. I speak to the manager asking if they can help since they moved me 25 minutes ago and they get snippy. I eventually go stand in another line, after a 30 minute line experience and countless numbers of customers who have been served before me and left....some with ice cream. The managers see me in line and open a lane just for me apologizing and asking me over and over to go to the new lane. As if I'd I would move lines again for anything! I told them to just leave me alone. And another attendant came and apologized as I checked out. But at this point I had spent ten minutes getting all my groceries and it took 40 to check them out. Makes zero sense and the gray haired manager lady and the brown haired manager lady with glasses were zero help.
-
June 2023 by Cam M.
I drive by this location twice a day 5 days a week. I will never go into this location. Last time it was crowd and overwhelming. I think the shopping center has gone downhill. The parking lot is nightmare. I don't even get gas. I don't feel safe.I would like the parking lot remodel. Refresh the landscape add trees and xeriscapeOn site securitySecurity on patrol.Work with the community and police to improve the area. issues like Panhandling. Community of homeless. HEB could work with these people train them into HEB family. Have some community events. like Health have stations set up. Check blood pressure, vaccinations, well being for all ages, help individuals/families apply for health insurance, education on what is available in the area. What services that the location provides. Community event for kids. balloons, bounce houses, shaved ice, bike check up, car seat checkup, health insurance, services at that location, There are many cultures in that area. Community leaders the culture they education bring them together.
-
May 2023 by Perla R.
Awful location. Customer service sucks. Especially carol. She was not helpful at all and rude. I have a coupon from My H‑E‑B app that another location has no problem applying. She did not honor that coupon and when asked if I could speak to customer service to get it figured out she said "I am that person" in a condescending tone. No other H‑E‑B location has ever had an issue honoring coupons offered. EVER. Driving a few more minutes elsewhere is so worth it, I will never shop here again. Not that Carol gives a shit. She doesn't care about H‑E‑B shoppers or tarnishing H‑E‑B's friendly reputation.
-
May 2023 by Moh A.
Don't waste your time and go to this H-E-B pharmacy they don't respect your time and they will tell you come tomorrow evening if you call a day before for your prescription. Also, don't waste your time and complain to H-E-B management I did the three time, and nothing happened.
-
November 2022 by Amira B.
After buying cakes and cupcakes for years from HEB, I was very disappointed when I went the other day to order a cake from this location. I asked if one of the ingredients in it contained gelatin and the employee notified me that all of their cakes/cupcakes contain gelatin (pork products). If you are vegetarian, steer clear of the HEB bakery. They should at least put up a sign someone saying that none of their cakes/cupcakes are vegetarian. I think they can easily find a fix for this and use a vegetarian substitute for gelatin. Update: I called another HEB bakery location (canyon ridge drive) and the bakery manager read through the ingredients and stated that their cakes/cupcakes don't contain gelatin (unless you add on certain cake fillings). I left a message for their corporate office and will update this review when I hear back.
-
October 2022 by Layton F.
Bad service. Could not get a simple refund on a HEB debit card. $100 put on card, but it could not be accessed.
-
September 2022 by Kristen L.
I get this is kind of a rough area, but that doesn't mean the quality of this H‑E‑B needs to be rough too. Floral dept really needs to step it up - horrible selection and most were browning. I had a feeling I should have not stopped at this location & now I know to not come back.
-
September 2022 by C R.
I have shopped at this HEB for 22 years and have developed contacts that I consider friends but unfortunately will no longer be able to shop inside this store. Saturday, September 3, 2022, I was parked in front of the curbside doors when I was confronted by a HEB employee. The female was abusive in language and told me in no uncertain terms that HEB does not care if I shop at this location. She shoved her employee name tag in my face (actually in my face) to which I took inside the store to a manager to report. The manager that I spoke to I have known for years but he was not the store manager. When I was walking back to my car, the employee demanded her name tag back and I told her the name of the management I had given the name tag. The employee charged me and it took two other employees to hold her back as she was shouting. I called the store again and Javier, the manager called and left a message that he was looking into the situation. Today I received a call that the employee (or partner which is how HEB refers to employees) will still be seen working at the store. While Javier was polite and apologized for the "partner's" behavior, I no longer feel the location is a safe place to shop. If HEB considers this person as a "partner", then this is no longer a location that a 63 year old breast cancer patient is going to shop. I will miss the nice people who I have grown to know over the past 22 years, but safety in this crazy world must be considered.
-
September 2022 by Tex M.
Well if your wanting to go to a HEB get in and out this isn't the place. The selection on Meats is horrible. The ground meat is all fat to the point it looked like it was almost white. The mangers are so bad words can't describe it. I just had it out with a manager that has no business being one. That I've talked to there corporate office about. Extremely rude. I had to end up driving to a different store out of my way to get things for dinner. Oh I can give you a rain check. That doesn't do anything for my dinner plate. This is time and age paying more they should be more concerned people will be shopping else where
-
July 2022 by Tina K.
I love this H‑E‑B! First of all this store has great customer service & very helpful employees which always makes my shopping experience better! But the reason I love this store is because of the "people w/ children parking". This is so helpful when I have my baby & need to park close to get her into the nice cart specifically designed for a car seat. This cart is a shopping game changer! I appreciate H‑E‑B still thinking of parents & making our shopping experience a little easier.
-
January 2022 by Jason B.
If I have to go grocery shopping for the staples, this is the place I go. They have everything I need and the brands that I want. There really isn't any hunting for deals that you have to do since all the deals are displayed with their very visible yellow coupons. My only complaint would be that their protein cookies used to be 3 for $5 and now they are about $1.80 a piece. They did have a deal where if you bought 2 you got one free but that was only after clipping the coupon. Oh, and I wish their bulk section was bigger (central market bigger). Maybe that's asking a bit much since central market is the upscale version of H‑E‑B. If you want to get a good cut of farm raised salmon, this is the place to go!
-
January 2022 by Jeremy T.
And this is my local H-E-B and I like it. This grocery chain is new to me as I am from Dallas but, it's growing on me and I like this location. It seems to be a medium sized version of the chain with great produce well-stocked isles and the people are pretty nice.
-
December 2021 by Gloria G.
Our HEB staff are friendly, kind, helpful and professional. The store is clean, stocked and has a good variety of food and products. Thank y'all for being there for us. God bless you all. The bakery lady's are kind with my 92 year old father. He enjoys shopping there too. We are an HEB family
-
November 2021 by George Y.
We are impressed by how they support the community in many ways. Everything works for us in the store so we keep coming back.