H-E-B Pharmacy is praised for its excellent customer service and helpful staff. Reviewers highlight the dedication of employees, such as Khue and Neepi, who go above and beyond to find discounts and assist with prescriptions. Customers appreciate the friendly and quick service from the technicians and pharmacist. Many have remained loyal to H-E-B Pharmacy due to the respect and value they feel as customers. However, there were mixed experiences reported at the Springdale location, with some mentioning unfriendly staff. Overall, H-E-B Pharmacy is recognized for its commitment to customer care and support in managing health needs.
Excellent example of a supermarket and pharmacy. Khue at the pharmacy took the time to search for discounts for our meds...without even being asked to do so. Thats above and beyond!
October 2023
Neepi was Amazing helping me :-) I have a bad eye infection and my drops were going to come out to almost $80, i was getting ready to call it quits and leave my eye infected, but Neepi was able to get me a better price for my drops and ended up paying almost $20. THANK YOU H-E-B PHARMACY <3
September 2023
Visited the grocery, not the pharmacy, though hubby did this morning. Great visit. Love my HEB!
