-
February 2024 by MrPenball P.
Jiffy reached out to me and got the issiue resolved. So my previous rating must change. My family has use jiffy for over a decade. I wish that previous unfortunate business had been handled more expediently.
-
February 2024 by Joseph B.
Visited this jiffylube location today to get a simple oil change. The manager Chris was very nice and funny and got me in quickly. They ended up finding a bad filter that was missed during my last oil change which was very helpful, and even changed out my brake light for a discount. Overall the service and team were great and I'll definitely be back to this location for any future oil changes.
-
February 2024 by Octavio Aviles
I received better service than expected. I would be back for service. They had techs working very hard on a Saturday.
-
February 2024 by Yosvany Rodríguez Ferrer
Julian good worker
-
February 2024 by Susan Watson
Long time Jiffy Lube customer. Never before have I felt compelled to write a review for an oil change but Chris provided the most professional and courteous service. This location is a little out of the way for me but it is well worth it for the outstanding customer service. Thank you!
-
February 2024 by Mike Ng
I stopped by for an oil change and smoke inspection. I was greeted promptly and the team informed me for how long the wait was, about 10 minutes, in a Saturday afternoon. They did a good job on the oil change and the inspection. They also filled air for the tires. The techs are friendly and professional. I am satisfied with their service.
-
January 2024 by Jazmyn Milford
Staff (the 3 that I interacted with) were all very kind and worked quickly. When it was my turn, inspection was thorough and took less than 10 minutes, so that was appreciated.
-
January 2024 by Texas D
I have been a loyal customer for years in the Austin,Tx locations. I have tried this place 3 times and am completely over it. Will never go back. First time, I waited for over 2hrs and it was not busy by any standard. 2nd time I tried to go, the store was just not open. I was waiting in line at opening and no one ever came to greet us or open bay doors. Myself and few other cars had to back out and leave. My last time I wanted 10min before being greeted and told which bay to park behind. They told me to move to another bay, I did and then they opened other bays and I saw 4 vehicles come and go that had come AFTER me. Not sure what their system is, but it is broken. There are too many other places to get oil changes around them, they need to do better. I didn’t complain at location, but this needs to be addressed. This time I wanted almost 2hrs.
-
January 2024 by LP
I visited this Jiffy Lube location to get my state inspection on my vehicle. I went in the morning, fairly early. The staff was very friendly thorough and had me in and out very quickly which I appreciate very much. I will definitely return to this location.
-
January 2024 by mayra gutierrez
After my 4 jiffy lube location that I stop today this one did with no problem what I need get it done thanks the guys really nice
-
January 2024 by brian broussard
Inspector and manager excellent customer service. most inspectors run and hide, this one was ago-getter!
-
January 2024 by Tori Lucio
Staff was so nice, friendly & knowledgeable!!!
-
January 2024 by Annie Grumbles
Excellent service! The employees were respectful & honest. I didnt have to wait too long. I would recommend coming here. I definitely will be back when needed!
-
January 2024 by Purple Queen25
Chris! Manager for 1 hour and running the shop incredibly at below freezing temperatures. He's given me the tools to make informed decisions and has exceptional customer service!
-
January 2024 by scott hutchinson
Just came in to get and oil change and the manager on duty William tried putting hands on me for staying by my truck. I don't care who you are or what might be said you don't put hands on a customer. The gentleman walked away after which was good and was given a free oil change. So the situation was mostly rectified on site but never gonna go to this location again.
