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November 2023 by Alex Petrus
Came in here in a pinch as I was looking for somewhere that allows customer supplied oil and this has to be the only place in town, was very pleasantly surprised but the great service and professionalism from everyone in the shop. I usually change my own oil but I will absolutely be back here again for the great service alone.
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November 2023 by luanne james
Please forgive me I cannot remember the ladies name I want to say it is Ashley. Who ever she is she was the manager and a beautiful black lady that really knew her stuff, she went above and beyond the call of duty, I went in to get an oil filter changed because Austin Automotive could not get it off., these people at Oil Changers had it off in less then 3 min and also told me I had a brake light out and fixed that as well. As long as that beautiful manager is there I will continue doing business with them. Extremely great experience, Just looked at the ticket the managers name is Whitney Perkins...you guys need to keep this girl. She is a lot smarter than most men in the industry, Thank you Whitney.
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November 2023 by Emily Fan
Stopped by for oil change. Excellent service and super fast. Professionally inspected other issues and get everything done! Whitney is the guy who gets things done and he seems like a supportive team member and he does a great job!
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November 2023 by Tammy Jo
Staff very friendly. However the receipt said tires and fluid were checked. No one came near my tires and no one checked any of the fluids, as it said. But I was too far away to go back. Had my son in law check when I got home. Wiper fluid low and back left tire low.
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November 2023 by Gonzo
These guys are great. Everytime I drive up for service they are quick and professional. Their current group at this location is courteous and helps make sure you understand your vehicle’s mileage maintenance schedule.
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November 2023 by erica berru
Whitney has definitely made a difference since she’s been there prior to my existing experiences. She has made me feel like I could come back. Thank you Whitney keep doing a great job. From StarrServices: Tires
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October 2023 by Ashley Everhart
I've only ever had expert service here. Often times women have weird experiences at the mechanic and that has never been the case here. My oil change or any service is always done completely and quickly. Wit was especially considerate with me today and sold me on the place all over again!Services: Transmission
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October 2023 by Shanna Afzal
Used these guys many times and they always have asked before replacing any air filters. This time they just did it without approval and I didn’t notice on receipt until I was home. They said there’s nothing they can do now cause it’s already done. Not happy at all! Will not be returning. Hope it was worth losing a customer over 40$Services: Air & cabin filter replacement
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October 2023 by Rene Davila
Dodge this place. I came in with need of work on my brakes, came out with my cruise control broken. Gave them three tries to work on my car. At times, they'd even try to tell me to just live with my cruise control not working despite my car only being 100k mileage. They even claimed that the cruise control problem was non-mechanical despite my finding out that it completely is (I can control if the cruise control works by putting weird pressure on the brakes). Spent over 2k in this place and would like to say I gain a lot, but I've lost a ton of money, but worst... time. If you want work to be done at $150 an hour, sometimes keep for car for over four days because of part delays, or expect to pay $800 on, basically, a tune up, don't come here.Service: Brakes
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September 2023 by Cheri Parker
I have taken my car to many places but never had someone to explain what was wrong and what needed to be fixed.I am excited to have located a place that speaks honestly on what is truly the problem with my car.
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September 2023 by Joshua Bowels
I spoke with a gentlemen named will about getting some mechanic work done to my fathers impala he placed me on a brief hold. About 10 minutes later he picked up the phone had a very bad attitude and complained about how busy the store was. He also stated that this is what comes with being a manager. Will hung the phone up in my face. I called back 3 times I assumed that he declined every time I called. I came to visit the shop I was told that he was busy with inspections. The customer service here is very poor. The vehicle I was trying to get a quote about belongs to my father. He’s a disabled Vietnam veteran.
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September 2023 by Hector kerrington
Will was very unprofessional and unfriendly. I asked him for a corporate phone number he replied “I can’t give that information I apologize” I’ve been coming to this location for years and I’ve never dealt with any manager as unfair as he is. I would like every one to know if you visit this location you might be treated differently according to your race. I visited for an inspection was told the wait time was going to be an hour. Will took my keys and I sat in the lobby. I watched him take some one else’s keys and pull her car in when I asked an employee what the vehicle was he told me an inspection.
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August 2023 by Tim Ybarra
Will and his crew were incredibly professional. I work for the local FD and there is a reason we take all of our Dept vehicles here. I was in my personal vehicle this time and was very well taken care of. Thank you very much sir.Services: Air & cabin filter replacement
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July 2023 by Debbie Williams
I took my car in for inspection on a Sunday. The service was quick and customer service was amazing. I did not have to wait
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June 2023 by Jazmin Huerta
I was about to do my oil change in the morning and there was just one car before me. and no line. But the guy working on Sunday June 4th was so rude he was annoyed with helping me drive into the compartment. I took a while because according to him I needed to turn the wheel all the way and he was just being inpatient and swearing . I’m no expert but I had no problem before and I’ve been coming here for few years to change my oil and never had an issue. I’m never coming again here it’s just bad customer service.
