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February 2024 by Mejra Valdez
This place is becoming so dirty and messy. I come here with my kids and every time I come now it's becoming worse and worse with cleanliness. I see the employees just standing around, instead of cleaning tables and their work station by the register is disgusting.
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February 2024 by seval cevik
Food is very delicious. The place is very clean. Friendly and polite staffThank you.
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February 2024 by Summer Smetzer
We’ve been a loyal customer to menchies despite the drive for years. Love the flavors here compared to other yogurt places.
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December 2023 by Amy Hudnall
Most friendly Menchies and careing I’ve ever been to! Going on twenty years a fan all over the
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December 2023 by Amber Hoffmann
Today is the day I finally decided to write a review about this place. For years I’ve remained hopeful that the “next time” I went inside that it would be better. Unfortunately, this place only continues to decline in cleanliness as well as it’s overall quality. This place is absolutely filthy. I mean so dirty I can’t even touch the front door or yogurt handles without needing to use a napkin. Floors are never mopped, tables and chair’s inside are beyond nasty (filthy black), but the worst is the kitchen and restrooms. Black dirty floors and sinks. Filthy toilet…at least in the women’s restroom. All the floors and equipment are in desperate need of bleach and the walls need new paint. Today it was so bad that I couldn’t even get frozen yogurt without thinking that if they’re too lazy to attend to these other things, are they even cleaning the machines properly? It made me nervous that I could get an e-coli bacterial infection from eating here. Do the owners of these places never do a quality control check? You should seriously be ashamed of how your facility looks. Aesthetics, smell, and cleanliness totally matter. I guarantee you would do 10 times more business if your business held up to OSHA cleanliness standards at minimum. I can never go back now. Do better!
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September 2023 by mike moore
Great place for families and plenty of seating. Very friendly employees/owners.
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September 2023 by Mr. Bravo
Great location all the flavors we’re working and three different vegan flavors to choose from. All the toppings were fresh and the staff was very friendly and they had tester cups ready which made choosing more than one flavor
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August 2023 by Samantha Garcia
3 vegan options for the win! I’m lactose intolerant so always need something dairy free. I rarely can find a froyo spot with 1 dairy free option, but 3 is a huge score! I’ll have to go back so I can try them all. The young girl at the counter was nice but seemed new to customer service. She asked if we were reward members but when we said no she didn’t offer to sign us up. Next time I guess!
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August 2023 by Tabitha Aamodt
My kids and I love this place for frozen yogurt.
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August 2023 by Brenda R.
Quite a bit of their choices were not available, because their machines were down so they had limited choices. As a place of business that is based off of frozen yogurt you would expect immediate attention on getting these fixed. The inside was not maintained. The floors are very dirty especially around the walls. It was thick of dust, grime, and trash. The seats and tables should be white, but they were not. They were stained and had a lot of black spots. The windows were also all smudged and very dirty. The girl was kind, but nothing out of the ordinary customer service. I will not be coming here again due the cleanliness.
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July 2023 by Hannah at ForgeRock
Best family friendly dessert spot in Pflugerville and a healthier option at that!
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July 2023 by Sam Tee
I usually like this place but tonight there was a worker there that clearly did not want to be. When we went in, we asked about the open sign being off and asked if they were still open, she informed us that they turn off the open sign an hour before close. The same girl got huffy when we sat down to eat our treats and was kind of rude to the family outside. Letting them know she needed to get their chairs because they were closing in 20 minutes. Then she closed off the bathrooms. When i asked the other girl if the bathrooms were closed because my 4yr old needed to go urgently, she told me it was fine to use them, but apparently the rude girl came out angry and complaining that we went around her chair to go to the bathroom and my husband heard her complaining about me taking my kid. Mind you, all of this was before 10 when they closed. The other girl was nice and helpful,.
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July 2023 by saredo farah
Service and employees are absolutely incredible. I enjoyed my frozen yogurt pleasantly and was welcomed respectfully!
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July 2023 by Elise L.
Great experience today! The place was hopping on this 100 degree day and both employees were smiling, attentive & gave great service during our time. As a manager myself, it was AWESOME to watch them cleaning every moment in between. Highly recommend treating yourself here
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July 2023 by Brenda A.
Not what it used to be. We showed up right at opening and were the 1st people inside. The whole place was so dirty, trash cans full of trash, the bathroom was dirty with tp on the floor, and the floors were sticky. Nothing looked like it had been wiped down. I'm confused. How was nothing cleaned the night before? How was it noon and everything was still so dirty? There were only 2 employees, one in the back and one at the register. The place was not busy, and the girl at the register was just on her phone after she got done charging us. Will definitely not be returning. I've never seen anything like that.
