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December 2023 by Kevin Massar
The manager and crew went absolutely above and beyond. Cut a tire while headed out on vacation. They changed it quick and we were back on the road. Hats off to an amazing crew and well lead. You just don’t see this type of customer service very often.
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December 2023 by John Samuel
I had a low pressure warning for one my car tire, luckily I found NTB was open on Sunday. Joseph from NTB helped to get the pressure fixed. He was very sincere in doing the job! Thank you!
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December 2023 by M B
Open Sundays now!!!Had an issue on a Sunday and Frank went above and beyond to get us taken care of. Appreciate the prompt attention and resolution along with great customer service!Would certainly use them again for anything else we need.
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December 2023 by Angelica Gholston
NTB in Pflugerville gets a 5/5 from me. Came in to get my tire repaired at nearly 5pm and they were still able to get my car on the schedule. And Frank was great. Polite and attentive to all the customers waiting. Kept everyone updated on the status of their vehicle. Fantastic customer service. Highly recommended.
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November 2023 by sandi perry
Awesome experience and customer service. I called in a panic 30 minutes before they closed with a nail in my tire. Frank told me to come on in. I got there and Frank took great care of me. What a wonderful place and I’ve now designated them my tire store.
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November 2023 by edgar Vences
The service manager whose name is Frank was a nice person when I came in, even though they were busy he was able to get me in for a tire check because I felt like one of my tires was loosing air and when the technician had the chance to get my car up in the air he noticed that 2 of my tires were bad including the leaking one. So Frank and Jay were both able to help me figure out which 2 tires to get for my car and so far the tires have been working great. I will come back for whatever else I may need in the future.
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November 2023 by Olin Reed
At the NTB in Pflugerville my Service Advisor Zach was outstanding.
After being turned away by Discount and Firestone Zach was willing to fit me in for a Flat Repair.
He even installed new Wiper Blades himself.
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October 2023 by Gary H.
NTB at E. Pecan St. provides honest, quality service. They answer questions and are helpful. I can't imagine going to another location.
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October 2023 by shae smith
NTB did an excellent job servicing my vehicle today. The car was there a little over an hour, which was great and non time consuming. Frank greeted us with open arms and made us aware of any other problems with the vehicle. To say the least we will be returning. 5 STARS!!! And 3 Thumbs up!!!
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October 2023 by Alondra Bastida
I absolutely am so Greatful for Frank, Edgar and josh. Great customer service, called 20 min before closing cause my tires needed help Frank told me to come on in and they gladly took the time to do it and it’s truly truly appreciated. Gave me some more input in other things my car needed, overall great place and amazing customer service will keep coming here!
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October 2023 by Lawrence M.
Walked in with a mysterious leak in my tire that I had for 9 months. With their expertise, they were able to find it and fix my problem. The manager was very knowledgeable and friendly.
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September 2023 by Kathy B.
This is an awesome place! I would highly recommend them! We were on our way home from vacation and one of my tires was showing the steel. We called them and they said just come by and they would be glad to help us put on the spare. I can't say enough good things about them! Thank you again!!! If I could I would give them 10 stars!
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September 2023 by frank rodriguez
First place I ever seen the staff and managers wanting their customers well served. They are hands on get you in and out the fastest that they can. I highly recommend NTB!!
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September 2023 by Mo
Really good place and good service! Frank helped me a lot with my car service. I went to three other car service places and none of them could figure out how to replace my headlights. But Frank was able to fix it up, and went above and beyond. I definitely recommend this place!
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September 2023 by Tony Womack
Had a really good experience with getting my alignment done they only had one tech in the shop but still moving cars out fast as possible will definitely be back
