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April 2022 by Angie Ballarta
So grateful for Penske in the Austin area. 24 hours from a long distance move we were doing ourselves, another major truck rental company called to tell us the truck we reserved over a month in advance could only be picked up over an hours drive away. I called Penske and Oscar was able to reserve a truck for us (reminder this was now less than 24 hours out) for pick up less than 10 minutes from our location. He guaranteed it would be there and true to his word, it was. The great people at Home Depot we’re ready and kind as well. Thank you so much to Oscar and Penske!!
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March 2020 by Goofy Mane
Excellent service.
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October 2018 by Erik Sanchez
Their trucks are falling apart and they will still rent them out even though they are unsafe and cause damage to property. Picked up our rental and on the drive home the steering wheel would shake and the truck would pull to the right hard. Looked at the tires and one of them looks like it was ready to explode. Next day it rained heavily and water leaked into the cabin area and the box part partially soaking some of our boxes. Their customer service is lacking. You have to go
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December 2015 by Scott Marshall
Called twice. No one was able to help me so they said they would take my phone# and call me back. They never did.
