Rack Room Shoes has been a trusted footwear retailer for over 95 years, offering quality shoes for men, women, and children at great value. The store features a wide selection of nationally recognized brands and exclusive brands in athletic, comfort, dress, and casual styles, ensuring that every member of the family can find shoes they love at affordable prices. Customers consistently praise the friendly and helpful staff, who go out of their way to assist with sizing, exchanges, and special orders, creating a positive shopping experience. Employees like Sara and Jorge are especially noted for their kindness, professionalism, and excellent customer service. While some mention limited options for larger shoe sizes and an overemphasis on certain brands like Nike, overall, shoppers find the store a good place to find deals, especially during BOGO promotions. Customers appreciate the welcoming atmosphere and the staff’s willingness to help, making Rack Room Shoes a reliable destination for quality footwear at a fair price.
Aswome people... The gentleman that helped us today was really good and friendly even though we couldn't find what we needed he gave us aswome tips and suggested places to continue our search.. too bad I couldn't get his name...
October 2025
Courtney and Naomi were so helpful. They turned a bad experience until a great situation. Great customer service.
September 2024
Huge selection, they had a great B.O.G.O. special. I bought 4 pairs of shoes. Staff was very helpful.
