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August 2023 by Josh P.
I needed a truck to move things last week and rented one from uhaul. It was only 19.95 and then .69 a mile which seems like a great deal if you have work to be done in the area. I ended up needing it a day longer than my reservation and was able to easily extend it through the uhaul app. Both picking it up and turning it in were smooth and quick processes and the truck was even clean inside. I ended up getting billed more than I should for gas due to an error I made when checking out the truck so I messaged the owner through the app and he fixed it. Not only did he call me and leave a voice mail explaining why it happened and that he was fixing it, he even called a 2nd time a few days later as I didn't return his first call.Very happy and will stick with this location and owner for any future needs.
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December 2022 by K K.
I have tried several times to get propane here. Every time I try it's always something. Our propane guy didn't come to work, our equipment broke etc etc. this time I called ahead. Made sure the guy was there and equipment was working. They said they could do propane at 1pm. I went over to their place at 2pm. One lady working. A line 5 people deep renting trailers and hooking them up themselves due to no help. Obviously I'm not standing there for 2 hours while they rent trailers and get around to filling my tanks. This was my 3rd or 4th try here over some months. There won't be another one. Pitiful.
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May 2022 by Chris G.
Lazy workers. Don't want to get up to help you. No parking. Don't waste your time here.
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March 2022 by Jeff W.
Okay, first I just want to say this isn't for the counter service personnel. It's for the god-aweful online app. That app is the most frustrating thing I've ever used. Why develop an app that relies on photos from ur phone?!?! I had to take a multitude of photos to get any recognition of what I was taking (Driver's License, Selfie, Odometer, etc). I then had to proved a phone number of someone who could vouche for me!!!! I'm sure my son was happy receiving a phone call at 6am on a Saturday. When I did finally did everything done, the move went fine. I had the same damn troubles when trying to drop off the truck. The app wouldn't accept any photo of the digital odometer. I finally gave up and, luckily it was during operating hours, checked out with a live person. Never again going to use that app...
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September 2021 by Selena W.
1st off the site has trash service because the front desk lady never got up out of her seat the whole time during checkout. Lazy! 2nd Don't get vehicles here because the engines are trash and accelerate past 50 miles. I need a full refund because I was given a trashy truck that didn't accelerate past 50 miles/hr. I had driven 228 miles at a slow pace. I wasn't able to get to my destination in time and the movers left. I had to find movers at the last minute. I didn't fill the tank and refuse to. I'm disputing all charges with my bank and making a public and formal compliant. Uhaul is trash! Selena Wilson
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September 2021 by Christopher C.
Great location with easy access to pick up orders and good pricing for storage units. Employees are helpful as well
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December 2020 by Sandra L.
The worst UHaul I've been to. I've been here twice and both times, the customer service was horrible. Went the first time to fill propane tanks during normal business hours just to find out the one person who was qualified to fill them went home early. When asked when that person was in next time, he didn't know and didn't want to find out. Second time, I went by accident not realizing this Uhaul was the same one. Arrived one hour before closing and just as we pulled up, the person in the "store" walked out to the back lot very slowly to move a van. She sat in the cab of the van not bothering to find out why someone was standing at the building waiting. Eventually I walked out to the same lot to ask a young kid if anyone was manning the store and he said she's moving a van to the back. I asked him to let her know she has a customer. She finally walked back to the store and helped me without saying a word. No greeting, no apology for keeping the customer waiting, nothing. Horrible
