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March 2024 by Jasmine Gann
Customer service over the phone is subpar. Both came off as a little rude and curt. I suggest an etiquette class for both people I spoke to.
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January 2024 by Troy Kisner
Very friendly and professional service with a smile.
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January 2024 by Gretchen McCord
I took two decades-old, three-quarter length coats of my husband in for cleanings. One is a heavy duty London Fog with a liner, and the other is a winter coat made of Italian cashmere. Both were really showing their age before I took them in and came back looking almost new! It is so hard to find a dry cleaner that you can really trust to do a good job on all sorts of things, and consistently. I think we finally found one! Customer service was EXCELLENT as well!
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November 2023 by Robert Hernandez-Ortega
Just wanted to drop off a pair a of slacks for dry cleaning. Informed since I was a first time customer, it was required to be paid ahead of time. Do not pay for services until they are completed. Will not use and not recommend outside the gentleman behind the counter blatantly hitting on the female customer prior to me and had nothing to say to me as a male customer.
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November 2023 by Suzanne O'Brien
Needed alterations & a special throw cleaned. It needed cleaning & came out like new. Great with alterations too. Sunny greets you with a smile everytime. Highly recommend Tailor Fit Cleaners.
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November 2023 by Sarah Nguyen
The owner is incredibly sweet and kind. I got my wedding dress alteration here and everything was PERFECT. She’s a true professional and will take great care of you. I cannot thank her enough for helping my husband with his suit day prior to the wedding when she didn’t have to. She really made our week and we wouldn’t have look our best if it wasn’t for her. I will always just take my clothes here for all alterations moving forward. She’s the best.
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November 2023 by Justin Payton
Incredible work. I brought them my daughters costume dress needing it back by Thursday and they finished on Tuesday. My daughter tried it on and it looks phenomenal, we’re both very happy.Service: Alterations
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July 2023 by Larry Mauga
This place and it’s staff have been nothing short of amazing! I get my suits dry cleaned here every week and have gotten clothes tailored, repaired and hemmed. Alterations and cleanings were done in a timely manner and done well. I will be a regular and returning customer for a long time!Service: Laundry wash & fold
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July 2023 by Jeannie Brown
Worst customer service, brought in a 2T toddler dress and quoted $30 for one dress dry cleaning. I said okay since I was in a pinch, then I changed my mind since it seemed overpriced for one item.I go back an hour later to see if any work started and it didn’t so I asked for the dress back and a refund. The gentleman would not give a full refund for the tax fee but no work had been done! I couldn’t believe it, no where have I ever encountered a business refusing to give a full refund and no followup when the owner returned. I asked to take a photo of the incident when the owner returns.It’s too bad because I got my wedding dress dry cleaned here for a pretty penny but had not checked their work on my wedding dress since boxed up.Anyhow, went down the street 7 minutes away to Ricks and the dry cleaning was less than half the price. There’s a reason why they are voted the best of Austin!Services: Wedding gown cleaning
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July 2023 by The Queen
Absolutely outstanding service. We had to make some last minute dress alterations on my daughter’s prom dress & Her ? dress turned out perfectly ??. My daughter said, “she felt like Cinderella” ?Thank you, Mrs. Sunni
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May 2023 by Christa V.
She was responsive and reasonable price. Clear on time line and waiting to be jacket back. Having sleeves hemmed on a suit jacket that I purchased from Express
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March 2023 by Jimmy Shortell
I’ve been very pleased with the dry cleaning and alterations I’ve had done at Tailor Fit. Found this gem of a business right by my home a few months back. I drop things off almost weekly. -Jimmy ShortellServices: Alterations
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March 2023 by Christopher Gruber
I used them for dry cleaning for two sweaters because they were close to our neighborhood. One sweater came out with pills ALL over it and the other came out shrunk. Both sweaters were completely ruined and had to be tossed out. Would never ever recommend them to anyone.Service: Special care fabric cleaning
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January 2023 by Lilac C.
I dropped off a newly bought, never worn dress for dry cleaning. After picked up, I realized there's some dust on the bottoms of my dress which was not there when I brought it in, making it looks like this dress has never been cleaned and probably got dragged all over the place. Did this store really dry clean my clothes? Or did I pay them for doing nothing???
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December 2022 by Nick shepard
Terrible! I tried them a few times and kept running into a consistent quality issue. Basic dry cleaning turned into an episode for me. I specifically asked them to watch the quality and creases but that was too big of an ask. All my pants had double creases, “railroad tracks.” Took me a long time to straighten it out at home. I’d avoid this place.. didn’t even offer me a repair or refund.