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November 2023 by Josh Border
-2nd update-This place gets slower and more unprofessional every time I visit. I'll never make the mistake of coming here again.PS - check out their response to my 1-star review. Glad to see how much management cares.-update-When I got my oil changed yesterday, I was told that inspections could be done today (Monday).When I called ahead this morning, I was told that yes, inspections could be done today. When I got to the shop, 10 MINUTES AFTER I CALLED AND WAS ASSURED I COULD GET INSPECTED, I was told the employee in charge of inspections wasn't in.I asked the day before. I CALLED 10 MINUTES PRIOR TO ARRIVING. They BOTH lied to me and I wasted my time and energy going to what USED TO BE my preferred location for both inspections and oil changes. After this, I don't know if I'll ever give take 5 my money ever again.
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November 2023 by Guilmer Carcamo
When pulling up, I was greater by a wonderful young lady, offered me water, was very nice! Then you meet the “team” remarkable group of people, they were very quick, professional and it looks like they are having a blast working together. The atmosphere was just outstandingly funny! Thank you Take 5 team, car is running like butter!
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November 2023 by L P
I went to take five oil near closing on 11.5.23. The tech immediately came over and set expectations with me. I agreed to stay and wait. He was extremely efficient and professional. I asked questions and got the answers I needed. I was extremely pleased with my level of service. I will be back again. I definitely would refer this location.
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November 2023 by Jose Preciado
Best technician I have had hands down from any other oil change location. Attentive to detail and took time to explain everything in detail. Will definitely return to get my car serviced by him.Service: Oil change
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November 2023 by Diana Herrera
The wait was a bit long but once they got to work everything went smoothly. They were very polite and explained things. This is always my go to location and have always had a great experience.Services: Air & cabin filter replacement
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October 2023 by Meagan Reed
Quick, friendly, informed service. Was able to see me at 630pm which was awesome bc my work is far from my house and I can never make it to get my oil changed in time. Second visit there and excellent service each time.
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October 2023 by Niya R.
Daeylon was a great help! Everyone was awesome and had good customer service! Even in the rain and he made sure to hook us up!! Will be coming back!
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October 2023 by Hank R.
The employees are arguing with each other. This one in Pflugerville has went downhill. I just hope they didn't mess up my truck
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October 2023 by Manuel J.
Supposedly they are open at 7am but every time I come here they are not open. I come by here on Mondays to ensure I am not losing my mind but they are not open as advertised. I go to other Take 5's if I'm around but want to use this one since it is close to work and on my way home. I don't even know why I bother trying to come here anymore. They need to update their hours if they don't open at 7am.
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September 2023 by Ronny McDade
This was my first visit here, unbelievable service. They were very courteous and professional. They took care of oil change and filters, and actually saved me over $50 if I would have taken it somewhere else. They definitely have my repeat business, and I highly recommend them to anybody. Thanks guys, I'll see you next time.
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September 2023 by Jennifer Urias
We got an oil change today and Daejon (forgive me if I spelled that wrong) did an amazing job. It was super busy and he was very kind and helpful. He definitely deserves a raise with the way he stays on top of things. Thank you again!Service: Oil change
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September 2023 by K P
super fast and efficient! there was only one guy working..I wish I had his name I can't find it on my receipt unfortunately.. awesome younger male with ray ban glasses! He was pushing it and didn't miss a beat. BIG PROPS to this gentleman. ? he needs a raise. got me in and out in less than 20 minutes and he was on to the next car, was kind and not overselling services I didn't need. great job!
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September 2023 by Bianca Torres
Went to Take 5 today and the shop manager changed my oil and cabin filter. I was 100% pleased with my experience. The manager was friendly and really hustled to get the job done fast. I will definitely be back!
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August 2023 by Darius Roy
Worst experience possible at this Take 5 location. I went and got my oil changed about 2 weeks ago. During a road trip, my car suddenly started smoking. I pull over to check it out and noticed that there was oil gushing from the bottom of my car. Had to get it towed the remainder of my ride home (130+miles) to my mechanic. They then put my car up on the platform and the oil change valve drops to the ground. I totally understand mistakes do happen, but this one could have caused me a 5,000+ new engine repair due to their negligence. I called and asked to speak with a manager and they didn't pick up. I then requested a call back, with no luck there either. I don't think it's unreasonable to request a refund in this instance, given the circumstances and the fact that I had to pay for another oil change that was done properly. I DO NOT recommend coming here for oil changes! It may cost you more in the long run.Services: Air & cabin filter replacement
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August 2023 by Kendre Biagas
I Came here for the first time this morning, my oil change took less than 15 minutes. Shea had superb customer service, and was very informative. This is definitely my new place for oil changes going forward. I highly recommend this place.Service: Oil change
