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“Clean, organized and chill atmosphere to shop in for the most part. I would give 5 stars, just because I am biased and LOVE this store, however I lowered it to 4 stars simply because there was not a staff member in sight. Was trying to ask where to find an item but no one was there to ask, and it was self check out only so no staff at the register area either.”
“I placed an order online to pickup later for Christmas. I did it that way because the items were literally down to the last in stock so I didn't want to chance missing out on them. Well, I arrived at the store later that evening to retrieve my order only to be told 1 of the items was actually already sold out. I never received any notification that this was the case so of coarse I'm upset at this point. This is when the young lady helping me puts on her cape and really helps me out! Mi Mi saved the day! She really went above and beyond and you just don't see that everyday. Five Below, do better with your communications please but in the meantime, thank goodness for the Mi Mi's you have! 10/10 customer service ?”
“I appreciate Five Below due to its convenience, enjoyable and affordable items such as confectionery, party supplies, and arts and crafts. My niece and nephew find it appealing.”
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“You have so many different choices to choose from. The store is always clean and well-stocked. The staff is helpful and don't stalk you like they do in most stores. They always ask if you need assistance and show you where items are if you're not aware of where it is.”