-
December 2023 by Emily
A four year old can make you a better product.
-
November 2023 by Gabe Berkland
They are terrible. They have terrible build quality and stall for months in fixing it. Then they no-show on the day they are supposed to fix their work.
-
May 2023 by Tim Wright
Excuses and total incompetence.Wisenbaker was contracted by our builder… we closed in Dec of 2021 & since then have been trying to resolve warranty issues.Problem… IF they show up, they have the wrong supplies or not enough.For our trim… they came out 3 times. First time wrong color, second time not enough, third time when they finally did the work they replaced a piece by the slider that didn’t need to be replaced (literally the only piece) and the new piece split in the install.We’ve been no-call, no-showed 3 or 4 times… which took income out of our pocket because we were waiting on them. Once, recently, they did show and we did not hear them knock on the door.For our flooring… first time they came they didn’t have enough material. My wife asked them to replace a single plank away from the majority to show they did something, the worker put grey caulk to cover the blemish instead of replacing it. Next time, a guy saying he was their for trim, not the floor. No work completed. Then they showed but no one heard them knock… and then they no-called no-showed again yesterday.I’m irate. If I could swear in reviews I would be dropping f-bombs indiscriminately. Cannot wait to be done with these incompetent clowns. I cannot imagine how much money they have wasted as a business as a result.
-
May 2023 by Zee A.
Purchased a Taylor Morrison house in Georgetown, Wisenbaker were the vendors who did my cabinets and counters. Initial walk through we had scratches on the counters and dents on the doors. Along that we received cabinets with nails poking through random shelves. Yes there’s more, the molding that meets with the floor and cabinet was installed so poorly that it has been sticking up since we purchased the house in Feb. 2023.Appt was set today 5/15 and they are unable to locate our ticket, but an appt was made?? Warranty dept. seems to be very unorganized because we still haven’t had our issues addressed and it’s already May.
-
April 2023 by Happy
Wisenbaker is so disappointing.I bought a newly constructed house which has cabinets, countertops and tiles from Wisenbaker. The newly installed cabinets look like used one with scratches and cracks. They are not responsive. I tried to arrange them to come to check and fix the cabinets but they were silence for a long time. Finally, got a guy came but he seems like trying to push away the responsibilities of fixing them. Keep telling me the cracks are within acceptable range. The scratches can be fixed with just touch up, etc.
-
January 2023 by amina williams
I have been dealing with flooring issues for the past year and have been led on for months. I was in warranty when the issue with my floors started and for almost a year this issue has dragged out. Now everyone is avoiding me. There is no trim on my floors which makes it look worse. The amount of stress this has caused effects me everyday..at this point I have no other option than to call the local new and reach out via social media bc be patient and understanding did not work
-
January 2023 by nawire leah
The Wisenbaker crew was phenomenal to work with. We had an additional bathroom added to our home and we are more than happy with the work they did installing the tiling and the cabinets. I would recommend Wisenbaker to anyone looking to build.
-
January 2023 by Susan H. Mendez
These guys are truly incredible. Redid my entire kitchen with them. Everything is in house and they have a lot of experience, which is nice. Highly recommend to anyone wanting to upgrade their home!
-
January 2023 by Estuardo Mejia
This company was recommended to us by a friend at church who was very happy with the work they did in his kitchen. We got multiple bids and Wisenbaker’s prices were excellent so we went with them and we couldn’t have been happier!
-
January 2022 by Judith Scott
This company truly understands the meaning of customer service! I don’t remember the last time I’ve been treated better. Not only did the representative I spoke with help me with my issue, they were also very patient and friendly and had such a good attitude he even made me laugh! I mean, I felt like I was on the phone with a friend.
