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August 2023 by jesus marquez
Humble people
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May 2023 by Evelyn
Trying to give a payment for someone else but requiring my ss# is ridiculous.. it’s not my loan !!! Spoke to drive thru teller supervisor so said it’s their policy when I have have given payments before without giving full ss#. Crazy
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July 2022 by Claudia Humphries
Closed a lot. Some rules are very strange. Like no one can make a deposit into your account but you. Even if the check has your name on it, has your signature on the back and it says for deposit. Your friend or secretary can not deposit it into your account for you. Even if it is a reimbursement check from the health insurance company, you are in the hospital at MD Anderson for cancer treatment and there is no way for you to make the 6 hour trip back to Harlingen and you have no money to pay for gas Even if you could leave.
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June 2022 by Mary Helen Garza
I recommend everything, I have banked with them since 1975 and am treated like family, they’re totally awesome, I get loans asap, cds, savings, atm and of course BEAUTIFUL BEAUTIFUL SMILES FROM EVERYONE
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December 2021 by Marshal Duncan
We are never able to access our accounts online.
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November 2021 by Mike Espejo
Holy hell, their " online" banking app is the worst. It's out like 40 percent of the time. Update your dam everything please!!!!!
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August 2021 by オニ/エイリアンΔカルトFatmatt
This bank is beyond stupidity, my card got stolen so I lock my card till I can get a new and when I renew one I had to wait 7 business day to get a new it been a 4 weeks now and still haven’t receive my card that they’re machine has been down over a month already and nothing has been done, I have bills to pay! Bad customer services I hate this bank with a passion I do not recommend coming here
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April 2021 by Anita Jessica Rodriguez
This credit union does not help and will not take care of you. They had me convinced that if I opened an account which required a non refundable amount they would lower my interest on my current vehicle loans and after the detailed process of completing an app with providing all documentation they said NO at 5:59pm on a Friday when they close at 6pm. BAD BUSINESS ?, waste of time, money and energy. They give you hope and dont come through. I have credit pay all my bills on time and had no reason to deny the app yet they did. Beware you have to open an account and pay to ask for anything and you will not be approved nor get your money back.
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March 2021 by arnold salazar
Worst bank in the RGV. Employees have no customer service and their online banking website has been down for a month and you can't even check your account balance. Smh
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February 2021 by Mike Kari Espejo
Great bank. Not the best banking app. Too many issues with it constantly but other than that, great friendly staff. Really "banking app" is a joke.
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October 2019 by Rock Lee
Hate this bank they charge you to know how much you have in your checking's. To open account you need $25 in your savings. For they do not deduct any money from you you have to have at least $200 worst bank ever!!!!
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October 2019 by Christopher Salce
Don’t go here they do not know what they are doing and they lie to you. They told me to open an account with 50 bucks and they I’ll get them back and guess what I will not get them back. Then they told me to just cancel the account within 90 days to get the money back and that was a lie too. Now I have to wait after the 90 days to cancel the account. Poor service rude people never go there again.
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June 2019 by Alberto Reyna
Very disappointed with the service... Poor on elaboration on information. All the information that was given at the beginning was misleading. Office personnel we're never certain on answers. Management wasn't available to speak to at the time of doubts from office personnel. Changed the terms on personal loans through the process. It ended up being a loan for something that initially was said that wasn't possible upon my initial request (boat)... Overall, very unprofessional ways of not holding up to what they initially said the requirements were...
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May 2019 by Nomas Maximiliano
Have I ever mentioned I love surprises? Thank you for amazing service. Regardless of the branch I went into there was never a wait. Ever! Wow. Smiles everywhere. Thank you.
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January 2011 by Jose S.
This is the Main Branch for NAFT. I like it since the lines move really quickly.
