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October 2023 by Kenya Rodriguez
Alfonso is very rude!!!!!! They are always changing employees and it speaks volumes. Horrible place.
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July 2023 by Angie Gonzales
It may be due to staff shortage, but it’s always a very long wait to get service at NAFT. Employees seem to do the minimum and are not very friendly at all. Some employees are way friendlier than others. This place needs a makeover. You can hear EVERYONE’s conversations. Some situations may be delicate and personal, yet we can all hear it.
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December 2022 by Stephanie Reyna
This place is so bad in customer service!!!!! Never again!
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June 2022 by Mary Helen Garza
I recommend everything, I have banked with them since 1975 and am treated like family, they’re totally awesome, I get loans asap, cds, savings, atm and of course BEAUTIFUL BEAUTIFUL SMILES FROM EVERYONE
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December 2021 by Marshal Duncan
We are never able to access our accounts online.
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October 2021 by Chance the dog
Deposited 10k to make car paymentsStill getting a monthly service charge.Actually have had a account with them since 1995It doesn't matter to them.I could refer them customers.I could deposit more moneyBut it doesn't matter. They only want psja employees.Don't bother asking for anything that other credit unions give.The employees are very nice and mostly quick.But find another bank. The fact they will leave this comment without a response . Is evidence the leadership in the CC doesn't care
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April 2021 by Anita Jessica Rodriguez
BAD business. They are not here to help. Will take your hard earned money and not provide any services, help nor common respect back to you. You will have to open an account to apply for a loan and be charged an application fee and not be given a worthy explanation as to why your application was denied and to make matters worse the people here have no respect. The CEO Mr. Bailey has not returned my call and every employee that I have spoken to has yet to have common courtesy. This credit union has shown no loyalty, dishonesty and unkind to hard working people.
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February 2021 by Mike Kari Espejo
Great bank. Not the best banking app. Too many issues with it constantly but other than that, great friendly staff.
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October 2019 by Rock Lee
Hate this bank they charge you to know how much you have in your checking's. To open account you need $25 in your savings. For they do not deduct any money from you you have to have at least $200 worst bank ever!!!!
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August 2019 by Cynthia Barcenas
Good customer service
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June 2019 by Ramiro Zamarripa
Very helpful, courteous and professional representatives.
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April 2019 by Sally Salinas
Amazing customer service!!
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March 2019 by Elvira Gomez
no hassle loan, but most important is how professional the employees treat u and they are very courteous
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March 2019 by Yomie Garcia
Amazingly Friendly service. It feel like home.
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February 2019 by Rosa Herrera
I love to come to mine Credit Union. Anytime I come I solved my problems. They do the best to help me all the time. I'm always happy
