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May 2024 by Morgen DLR
Excellent and professional service to all of our fleet units we currently have serviced by Pan American Auto LLC. Kudos to Cesar Gaytan for always helping us in every which way possible to have our unit's road friendly in short time notice.
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December 2023 by SMOKEY THE ANIMAL
Their ok, however they work only on COPS car.
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November 2023 by Emerson Grellmann
Cleanest auto repair shop I’ve ever been to and fastest service I’ve ever received hands down. Cesar had me in and out in less than 15 minutes! Very happy with my experience at Pan American Auto!
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July 2023 by Jesus G. Flores
Very good customer service ?
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April 2023 by Ty Norris
Went above and beyond, truck is running great. Will return for next fix
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February 2023 by Amanda Starr
Omar is one of those few people who genuinely cares about providing reasonably priced and honestly-diagnosed fleet maintenance throughout the Rio Grande Valley. As someone who worked for him doing Marketing it's clear to see that he cares more about creating lasting business relationships and helping his community than about making a buck. I would highly recommend Pan American Automotive to any business seeking fast, friendly and honest fleet maintenance. Of all the companies I have provided my services to in the valley, his integrity has stuck out the most. Your business and your fleet is in good hands when you choose Pan American Auto, LLC. Thank you, Omar, for the chance to help you build and grow your business- Amanda Starr, Starr Marketing Agency.
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December 2022 by Bert
I would like to share my experience with this businessI have had an excellent experience with Pan American Auto. They repaired the defective and leaking evaporator core in my truck's AC system. It has been blowing cold ever since.After the repair, the dash began to have rattling issues. Pan American addressed issue under warranty, with the word that I can bring the truck back to address further issues with dash noises. As you can see, Pan American honors their warranty.Caesar also explained to me that the reality of the case surrounding the noises, which I appreciate.I highly recommend this shop. I don't live in Pharr, yet I go to this shop because of the superb quality of their work, as well as their warranty and customer service.Service: Air conditioning
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December 2022 by Luz De La Paz
Great service
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November 2022 by Reno Of the Corner Realm
I would like to share my experience with this businessI have had an excellent experience with Pan American Auto. They repaired the defective and leaking evaporator core in my truck's AC system. It has been blowing cold ever since.After the repair, the dash began to have rattling issues. Pan American addressed issue under warranty, with the word that I can bring the truck back to address further issues with dash noises. As you can see, Pan American honors their warranty.Caesar also explained to me that the reality of the case surrounding the noises, which I appreciate.I highly recommend this shop. I don't live in Pharr, yet I go to this shop because of the superb quality of their work, as well as their warranty and customer service.Service: Air conditioning
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October 2022 by Bert Reno Gumbleton
I would like to share my experience with this businessI have had an excellent experience with Pan American Auto. They repaired the defective and leaking evaporator core in my truck's AC system. It has been blowing cold ever since.After the repair, the dash began to have rattling issues. Pan American addressed issue under warranty, with the word that I can bring the truck back to address further issues with dash noises. As you can see, Pan American honors their warranty.Caesar also explained to me that the reality of the case surrounding the noises, which I appreciate.I highly recommend this shop. I don't live in Pharr, yet I go to this shop because of the superb quality of their work, as well as their warranty and customer service.Service: Air conditioning
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September 2022 by Melody Rocha
Love this family owned business. They are very friendly and courteous. The owner Omar is always kind and most helpful and Mariela in the front is such a sweetheart. I took my car in for repairs and it took about a week and a half which by far is amazing because I’ve taken my vehicle to other places and they usually take 3 weeks to a month and I was so amazed at how fast my vehicle was ready. As busy as I am on a daily it was so nice and less stressful for me that they took control and did everything without me having to call and worry. They always kept me informed of any parts I needed and pricing. Overall, I am very happy with the satisfactory service they provided and I recommend them for all your vehicle services. Thank you so much. ??Service: Auto maintenance
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September 2022 by Lynda Salazar
Horrible service and prices. Expect yourself to be carless for two weeks. They give you the run around and keep adding fees and charges. Will take their time and your car will still be broken. Took it back in they said they'll fix it (which they never fixed the first time!) And came out with "you need to pay $400 and then we'll start working on your car and you can't get your car until you bring that before the shop closes".so not only are my parents car being held hostage from a job they didn't do right the first time they also scammed my parents and are forcing them to pay more. SMH never again! Take your car to another place or you'll end up like my parents paying over $700 and be carless for two weeks! Horrible customer service too every time you call they're lazy and say "we have it on the computer" acting like they're checking it out when I drove by because my gut told me it was just parked outside. My parents had Dr appointments and everything had to be cancelled because of this shop taking their sweet time.Service: Auto maintenance
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May 2022 by manuel borrego
Great experience! 100% recommended. Customer service was great and they were able to repair my car in a extraordinary timely fashion.Service: General repairs & maintenance
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February 2022 by Esther Fernandez
I went to get my vehicle inspected. The staff was polite and helpful. Service was quick and no hassle of offering me 153,678,366 other services like other places do. Very professional. I was given a special gift they were handing out for the holidays. That was very sweet of y'all, thank you.
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September 2021 by Johnny Adame
Took my truck to Pan American for an engine issue. Turned out I locked up the engine due to a loose timing chain. Took about two months to get it back. Had to order a long block from Jasper. Although the wait was long due to Jasper, the service provided by P.A. was great. Very professional and good folks. Would recommend this place for engine replacements.