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September 2023 by Google user
Good prices very clean
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September 2023 by Analia Bogado
Great & Fast Service!!!
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September 2023 by Marta Cano
Good prices very clean
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April 2023 by JC Ramirez
Clean units, top notch friendly service. JC Coach was super friendly and accommodating.
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May 2022 by Bebo Cisneros
Great customer service, very knowledgeable and friendly. Spoke to Vicente
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September 2021 by Ferney's tube
Very good service, great price. It was a snap to get the room.
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August 2021 by SOTX 4Runner
Easy online reservation and immediate move in. I was able to get a storage unit and begin moving my items in less time that it took Uhaul to figure out they did not hold the storage unit I reserved.
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August 2021 by Fermin Mancha III
I have nothing to say because I don't have a storage unit
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June 2021 by Marie Bruno
We had a good experience in the past that's why we came back. Thank you!
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June 2021 by Leopoldo Reynaga
Great place to store your belongings.
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March 2021 by Rogelio Rivera
Good man Coach in the front. Very friendly and receptive.
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November 2020 by m g
I just moved my items out yesterday after having the INDOOR, AIR CONDITIONED unit for less than a year. I was waiting to add my review till i was out and share my experience. My particular unit was behind the shopping plaza and when it rained, my unit would get wet. That means some of my items did too. Almost everything I stored was in boxes and/or in commercial use, storage bags except for a few items. The 1st time i noticed water leakage was, a few items had received water damage: A metal wall decoration, a decorative picture frame, a rug and a box of dishes and misc. (an empty plastic pitcher had filled halfway with water, marking how much water had gotten into the box of dishes). One particular day, after rainfall, I noticed the insulation inside my unit was "sagging" and i should have noticed something was amiss because a chunk of insulation had fallen onto the floor, in front of a larger unit a few feet before mine. The few wet items wasnt much but for $73 a month for a closet sized unit, you do expect your items to be safe and better sheilded from the elements than a outdoor garage or under a tarp. The young lady Amanda did say to give the company a call and send photos, as would she, because each unit us insured and included in monthly rent. She came and viewed the damage of the ceilings inside and outside my unit and the damaged items i had. I received a notice from the company stating that my claim had been denied. I didnt understand why but i didnt fight it (considering the current, worldly situation, theres better things to worry about). Next visit to the unit, the ceiling was patched up. Another visit, after the latest hurricane, again before entering my unit, the ceiling in front of my unit was sagging and damaged. Im assuming my unit got water too but i had already situated everything away from the walls. Why didnt i move to another storage facility, you may ask? I didnt have time to visit other facilities and then move my items either. Upon doing research, there are no other indoor unit options with air con near my area and others farther away, did not have any vacant units in the size i needed. Emptying my unit yesterday, i had the time to survey my items and came across a box that had water damage which was now dried. Curtains that had been in the box had mold now and a rectangular laundry basket, caked in dry, yellow filth is all i could see was damaged. Tips from a previous "tenant", check the ceilings. That should be enough to let you know if there might be an issue with rain coming into the unit and do store your items in bins and not boxes. Use plastic! Lots of it! It can be your best friend!
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November 2020 by Antonio Almanza
Clean, secured, and safe
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August 2020 by Mitch Lerma
I am very very pleased with the way this storage chain has responded and treated me for the past month or so. Every manager in charge of each store I visited was very hospitable and helpful and understanding of my needs. I am currently renting a unit for this month from this particular location in Pharr and Amanda has been nothing but nice and understanding of my situation and helped me resolve my problem quick. Even though I only plan on renting for 1 month I look forward to continue to do business with Move It Storage in the near future. Thanks again for everything.
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July 2020 by Eva Williamson
Had a really good overall experience during this past year renting a climate controlled storage unit. Amanda is absolutely awesome with customer service, was always very professional, helpful and friendly. She made the entire experience super positive. The storage facility was also kept clean and any questions were addressed quickly.
