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February 2024 by Jesse Garza
Shame on the management here
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February 2024 by Myron Savysky
I cannot say enough about Victor and his assistant for the help and kind demeanor that settled me down as I was working on a project when my internet stopped...that was not a problem with Victor as they quickly replaced my T-Mobile Gateway with a new unit, entered the required info to reset my user info and I was on my way.People marvel and ask me why I have been a member of T-Mobile for 16 yrs and I cite this story along w/others, because of their OUTSTANDING CUSTOMER SERVICE that you can't put a price on this!!
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October 2023 by Cynthia Bautista
We entered nearly at closing time on Sunday. The 2 employees were cleaning and very friendly upon greeting us. The service was surprisingly quick and I was provided a brief recommendation on lowering my bill due to an oversight by a different store who added service I hadn't requested. Considering that some employees usually want to rush customers off near the end of their shift, the thoroughness of service provided here was helpful and appreciated. Thanks!
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October 2023 by Ryan Garza
Drove to this store to learn that they are not a corporate location and don't have enough pull to get certain discounts, went to the pharr location next to papaduexs and got what I needed. Don't bother with this one as they are not corporate.
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July 2023 by The Mario Mora Project
Thanks to T-Mobil (south cage) staff for your great service. You guys Rock!!!
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January 2023 by Sandy Garcia
Had a great experience since the minute we entered the building, Juan and Alex greet us in an excellent mood. Great customer service and explained to us thoroughly about our services we wanted and gave us many promotions they had this day. If you need a new phone, don’t hesitate to ask for these two great guys they always go above and beyond to help you in any way you can! Thanks for all the hard both of you do here! It is greatly appreciated! Will be coming to this store again for my future needs!
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December 2022 by Eduardo Esparza
Needed phone for wife ,looked around and decided to buy close to home,sales guy was knowledgeable but rude to max in explaining and loud,he even criticized my phone bought from another location,saying that's what you get for buying cheap $300 phone,really rude ,I was to tired to go uptown so I struggled thru ordeal,,do not recommend store
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November 2022 by Jose Guzman
Worst tmobile store the guy in there was rude and with bad manners
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September 2022 by Ashland Reaver
These guys were super helpful. They actually had a screen protector for my phone! I had looked for months everywhere else. Super friendly. Super helpful.
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September 2022 by Manuel Gonzalez
If you go store, is very very expensive, but if you made on line y very cheap for the same service
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September 2022 by Jose Luis Iparrea
Perfect experience justin was a great representative ??
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August 2022 by Evyad Svinkston
These guys are great. Helped me with everything I needed.
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November 2021 by Arlett Puente
Liked the service and the friendly they were felt like family
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November 2021 by Jessica Balderas
great customer service
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October 2021 by Gina S.
Terrible instruction. Suggested we port number to AT&T. Won't deal with this store again. Can't understand why they would do that.
