January 2022 by Vanessa Cruz
Horrible customer service. 2nd time in coming into this location and nothing bhas changed. Its a shame that customer service isn't a priority. Past reviews clearly show you that.
December 2021 by Justin
Went in with my mom to upgrade her phone, had us in and out with the hour.The associates were more than helpful in all of her needs and questions. I highly recommend this store. Clean, friendly and great location. Ask for Chuy, he was great.
November 2021 by Eric Romero
I went in on Monday to trade in my 12 pro max for the regular 13. I’ve been wanting to go smaller for a while, and I just wanted to say that the manager and team member Johnny were so helpful in every way possible. After being a Verizon customer for over 6 years I made a transition to T-Mobile and they’re saving me a lot of money a month. I am happy with everything overall! Thank you T-Mobile, Johnny, and your team!
November 2021 by Juan A Pena
The gentelman name vayron attended me very rude as soon as i told him, im doing a payment only!Somebody should see the way he talks to clients..never coming to this t mobile again!
July 2021 by Lets_ Gooo
Not very good for warranty questions. Was immediately dismissed.
July 2021 by Claudia Saucedo
Easy solution yet representative did not want to go the extra mile for customer.
June 2021 by Daniel Trevino
Poor service, dont wanna help with anything. No balen berga
March 2021 by NASARIA ALANIZ
I like going to this location since it opened. Always fast and friendly service. Went to south 10th st location,waited for 40 minutes outside,so i left to Jackson and expressway Edgar Moreno attended us very well and professional. He is very helpful and attentive. Highly recommend this location st T-mobile.
December 2020 by Enrique Castro III
Excellent customer service.. the associates answer all your questions.
December 2020 by Chianti Bravo
Great Service, Good Sales Going On Phones & Rate Plans.
October 2020 by Laura Hernandez
I don't know why I keep on bothering taking out more devices from T-Mobile, if all they do is lie. I went by on Wednesday 9/23/2020 to purchase an apple watch series 5, but the lady said they were out of stock even with apple and stated they had the series 6, so I agreed on taking the 6 series for my birthday. And it's going to be a week and I still don't have an update except just PROCESSED. I contact customer service on it and they informed me they are IN BACK ORDER. You all want to make SALES, BUT LIE TO CUSTOMERS. This isn't the first or second time, they lie about service, prices etc. I am super annoyed. Plus I paid for the line as how they stated I should and they even charged the taxes already and it is still not shipped. In the store they informed me they will charge you the taxes once the watch has been shipped. Now they charged me but NO TRACKING NUMBER!
October 2020 by Janie Hernandez
Very courteous and knowledge people here
October 2020 by Laura
I don't know why I keep on bothering taking out more devices from T-Mobile, if all they do is lie. I went by on Wednesday 9/23/2020 to purchase an apple watch series 5, but the lady said they were out of stock even with apple and stated they had the series 6, so I agreed on taking the 6 series for my birthday. And it's going to be a week and I still don't have an update except just PROCESSED. I contact customer service on it and they informed me they are IN BACK ORDER. You all want to make SALES, BUT LIE TO CUSTOMERS. This isn't the first or second time, they lie about service, prices etc. I am super annoyed. Plus I paid for the line as how they stated I should and they even charged the taxes already and it is still not shipped. In the store they informed me they will charge you the taxes once the watch has been shipped. Now they charged me but NO TRACKING NUMBER!
October 2020 by Arturo Vizcaino
Just stopped to pick up my new Pro Max , and Matteo help me set it up, very knowledgeable young man. I believe he’s an apple fanatic. :*
September 2020 by Brianda Jimenez
They always have the best service ever. Janice got me the best off. Thanks ?
