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November 2023 by Tony Cerda
Ryan my salesman was very professional. Very attentive and welcoming. And very knowledgeable of all products and services. It was a pleasure doing business with him. I wish there were more salesman like Ryan Who let you know that they are not just there to do a job but they are trying to get you into the car that fits your needs best . Ryan was very patient throughout the transaction and very helpful every step of the way. I would definitely recommend Ryan To everyone. Great Salesman!
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November 2023 by Araceli Casarez
I had a wonderful experience from start to end. Had Austin show me all the cars I was interested in and never complained . Was able to test drive most of them. Then I had Mariano talk numbers with me and he was able to get me the price I wanted to walk away extremely happy with my brand new RAV4
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November 2023 by Andrea Molinar
Came in today to look around and ended up leaving with a great car! Carlos Ramos was extremely helpful, kind, knowledgeable and got me the best deal possible. The whole process was fast and I couldn’t be happier.
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November 2023 by James Font88
The dealership is clean and presentable both inside and outside. The sales associate Noe was great. He answered all of my questions and tried to get me the best deal possible. I have to give kudos to the sales manager Edgar. He is very professional and made sure I was completely satisfied with my purchase. I would love to give a 5 star review, BUT another sales manager who I shall not name was not very professional when speaking to me. I came close to taking my business elsewhere because of this individual. Other than that, keep up the great work and the dealership's success is because of great people like Noe and Edgar.
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November 2023 by Raquel Sophia V.
GLAD OUR VEHICLE WAS NOT PURCHASED HERE! Definitely not 5-star Toyota of Pharr/Frank Smith I remember. For a car, they were giving us an 8.99 % rate, without checking credit and stating that was what the bank would only approve for... Hmmm ... and starting prices of vehicles were...Hmmmm.. went to another Toyota dealership and they were offering a 5.99% interest rate and prices of vehicle at msrp price. WAY BETTER. If I would of boughten the car at Toyota of Pharr I would of left with a "used 2024 Camry XSE" for $45,769.90 at an 8.99, with a monthly of $752.00 for 82 months.GLAD WE TRIED OTHER DEALERSHIPS.My family and I won't be returning to Toyota of Pharr. Disappointed.
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October 2023 by Ailin Perez
Jose “Joey” Sanchez was very helpful & effective. He was great at explaining the details regarding leasing a vehicle (our first time leasing). I definitely felt more at ease leaving then when I first got there. His assistant Albert was very helpful as well with setting up our phones to our new vehicle & setting up our Toyota app for any upcoming maintenance.Definitely great team work! ??
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October 2023 by Guero Guero (yoyo)
Nelson and Julia were extremely helpful, offered me a variety of options to choose from and ability to test drive the vehicles. The entire process went by smoothly and quickly. Really appreciated their dedication as sales associates and their patience. Highly recommend them.
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September 2023 by Antonio Trevino
We had a very good afternoon. The whole procedure was stress free and quick. Pedro Antonio Castillo helped us find the vehicle that we were looking for and he helped us getting a good percentage on the loan. Overall it was a great experience and the people that work there are great and very helpful and Professional. Thank you Toyota! Your team at Pharr is awesome ?.
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September 2023 by Monica Guzman Almanza
Excellent communication and customer service. All team members where helpful and smiling!Luis De la Garza was very patient and knowledgable in explaining options of type of vehicles that may be of my interest.Juan Martinez in finance was also very helpful in delivering options in payments and other vehicle protection services.Strongly recommend Toyota of Pharr, they have a large selection in new and used vehicles, for me they had the Hybrid that I was looking for!
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September 2023 by John Bowman
This dealership is 7 hours away from me, the longest I've ever driven to buy a vehicle, but I'd make the trip again without a second thought to do business with them and Noe Gonzalez! What first caught my eye was a 4Runner that they were offering such a good price on; it beat any other price I could find. I messaged them late at night, after business hours, and to my surprise, received an immediate response from a real person. Noe connected with me that evening and promised to follow up the next day. Sure enough, he kept that promise. We discussed the vehicle and I asked for a buyers order to give my credit union. He shot me the no nonsense order that I asked for, plain and simple, no surprises. I submitted it to my bank, and next thing you know, I was on the way! On the day I arrived my bank didn't submit the wire transfer until late in the day, and it did not arrive at the dealership before close of business, forcing me to stay overnight. Noe took off of work, drove me to a hotel to check in, then took me to dinner, where we sat and talked for a couple of hours like old friends. The next morning, when the wire cleared, he came and picked me up from the hotel, brought me back to finish paperwork, and got me on the road quickly! From the initial response to the great deal on the 4Runner to Noe Gonzalez treating me like visiting family, I'd recommend Pharr to anyone! It was worth the drive!
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September 2023 by gilbert sandoval
BE CAREFUL!!! they attempted to sneak a $995 protection plan into my contract without my knowledge.they jerked me around for 2- 3 days after I caught it.general manager did not return my call after leaving 2 messages.i have been waiting almost 3 weeks for repairs that they promised to do on vehicle I purchased.if you go here keep your guard up.
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September 2023 by jerry
From trading in my car, to getting service on the new car and getting the battery in my spare swapped out, everyone has been so helpful. Heriberto in sales, Eddie in services, and Isaac, the one helping Heriberto, above all. Isaac is the one that recommended me to Eddie when I had to get my coolant checked. He had been with me every step of the way and I couldn’t recommend him more. Top tier service and very friendly demeanor. I would definitely tell family and friends to come here if they are looking to buy a car. The wife is very happy with our Rav4! Thanks guys.
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September 2023 by Emilio Reyes
Big shout out to Noe Gonzalez! While there was no sharks outside waiting I walked in and was greeted by a very compromising and understanding man. He never pushed me to get something I didn’t want but understood exactly what I was looking for. My exact payments were never an issue. Overall had the best experience and will gladly take my family to purchase a vehicle with him again. 10/10!
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September 2023 by mario reynoso jr
Wehad a great time getting our new cars. We got two, one for each of us. Richard Mireles helped us out the whole way, from choosing our new vehicles to finding the best financing for us.Highly recommended
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August 2023 by Maria DeLeon
I was impressed with his knowledge and received excellent customer service from Heriberto Luna and his awesome partner Isaac he was very attentive. They work great together like partners in crime, don’t separate them you will Jinx their sales! I would give them more stars if the system would let me. I Love my Toyota Tacoma!!! ♥️
