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May 2023 by Natalie Lewis
Dr Deans education and experience make him one of the best Veterinarian surgeons ever. He is warm and yet very honest. His staff is just as amazing.
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September 2022 by Jeffrey D.
Incomplete assessment. No care instructions. Very rushed, "churn and burn" business model. Did not pay attention when being told our pup is special needs. Rough handling of pup. Rushed pup out of office into hot car, would not allow time for car to cool down. Then asks for credit card for payment after placing pup in hot car. No paperwork, no labs, no imaging, NO COMPASSION, NO TIME TO EXPLAIN ANYTHING. Steamrolled through appointment and literally pushed out the door, endangering our pups safety. May as well be a franchise shop of the other hospitals. Such a disappointing experience. Not the worst but nothing special. How far from Dallas does one have to go for a caring companionate DVM?
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November 2021 by Sherrie McDonald
Dr. Dean and his staff are amazing!! Our dog (age 6 or so) messed up her leg terribly bad in July 2021. Dr. Dean performed her surgery on July 19, 2021 and today November 11 2021, she has now been walking perfectly with ZERO limping for several weeks now. She had TPLO and Troclear Sulcoplasty. We carefully followed everything Dr. Dean told us to do and I am so happy she is doing awesome!! Dr. Dean and his staff are very caring and thorough!! We are 100% satisified with this outcome!! Thank you Dr. Dean and your staff!
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July 2020 by randi wilson
My dog had torn both ACL’s, one after the other. During the first tear, we had no idea what the cause of his pain and lameness was. We went to three different vets and they all said it was simply mild arthritis. By the time we took him to Dr. Dean, he could hardly walk. He was able to immediately show us the tear in his leg on the X-ray and went over in detail how he could fix it. He also warned us that because he put so much weight on his other leg during this time, it would likely tear too. He was transparent with us about the entire process from surgery to recovery and we knew without a doubt that we could trust him with such an extensive surgery. We had both legs operated on at different times over the course of a year. He was seven just before his first surgery. His lameness was so bad we had to carry him outside just to go to the restroom. He’s eight now and can run and play and has the energy of a puppy again. I will be forever grateful for the years we gained back with our dog because of Dr. Dean. The professionalism and wisdom he carries will always be respected by me and my partner. I highly recommend him for anyone that might be in a similar situation that we were in.
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July 2020 by Cyndi Poulter
We discovered our dog had to have ACL surgery. After visiting a local surgeon in McKinney, I left disheartened. Although I imagine the procedure would have been done correctly, I felt no connection to the surgeon and had no confidence that he really cared about my dog. He made no attempt to even speak to him and comfort him. It seemed he was just another case file. I came across Dr. Dean through a recommendation from an acquaintance. I decided to schedule an appointment. I drove from McKinney to Pilot Point because it was important that I felt a connection and my dog was considered more than a surgical fee. To my surprise, my wishes were granted. Dr. Dean took so much time explaining the procedure, answering my questions and concerns. His staff was friendly and caring and made me feel our baby was going to be in the best care. They contacted me with updates as he was in surgery and kept me updated through the entire process. The procedure was a great success and I didn't hesitate to make the drive again when it was time to do the second leg. They are a wonderful team and really love their patients.
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August 2019 by Tess Romance
I'm sad to see the negative reviews. Surgery is risky for people and animals...
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April 2019 by Cassidee Bean
My Lab, Goose, broke his leg and needed to have surgery and a metal rod placed to save it. Dr. Dean got Goose in very quickly even though he was very busy. The office kept me updated by text during his surgery. Goose is healing and doing very well so far! Every time I have a question or concern about Goose they reply to my emails quickly and are very helpful and knowledgeable! I highly recommend this Vet if your fur baby is needing surgery.
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April 2019 by Tammie Farris
Love Dr. Dean and his staff. They are amazing. My cocker spaniel broke her right front leg at the elbow. One of the hardest places to mend. She ended up with a pin and screw in the elbow to help it heal. After her recovery she was back to being the same girl she was before it broke. We have always been careful with her though as it is a common break in cocker spaniels and there was no guarantee it wouldn't break again with the screw and pin. Fast forward just over 3 years later, and she started limping again. We did X-Rays, and they showed that she broke the pin and it was moving around in her bone. We decided to remove the pin and screw and Her bone is healing and looks better than it has. With her age and the arthritis now in her elbow she will always has a little limp, but she is doing great. When ever I have any concerns with her, they are able to fit me in their schedule to check her out. Dr. Dean and his staff there are wonderful, thoughtful and always call to check on my girl after appointments or procedures. Thank you all for taking care of my baby girl.
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October 2018 by Jan Wardell
Great surgeon.
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September 2018 by John S.
Dr. Dean has a tremendous first impression, but after we took our Pit to him for a visit on her LEFT hind leg, we allowed him the opportunity to repair her ACL. When we picked her up from surgery we noticed that HE OPERATED on the wrong leg. After his wife tried to convince us ( they operated on the one had most damage). All pre-op information had Left hind Leg. After our phone conference, he omitted his mistake and confess that he would make it right, whatever it takes he said but wanted to have a face to face. Well, our face to face didn't go well, he accused me of taking advantage of the situation, I refused to pay him for operating on the wrong leg and suggested he fix the original ( at no cost.) He said that both legs needed it but that was never discussed at our consultation. He said it was. Lie after Lie. What bothers me the most is, People make mistakes, own up to it and do the right thing, maybe asking him to do the correct leg at no cost was to much to ask, offering a discount would of been nice. So Good Luck if you take your pet to him. John Stewart
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May 2018 by Chris Dean
Dr. Dean and his staff are A Number One. My expensive (and awesome) hunting dog came down with a joint infection just one day before I was leaving the country for vacation. Dr. Dean agreed to board the dog for observation and treatment. He kept me updated while I was away. Turns out, he not only saved my dog's leg, he saved its life ... a life I enjoy to this day. Mustang Vet's skill and professionalism is simply remarkable. The “above and beyond†attitude, however, separates these nice folks from the pack.
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April 2018 by Kathryn Barns
Our experience with Dr. Dean and the staff at Mustang Veterinary was excellent. Our lab mix and golden retriever each had similar problems requiring surgical repair. Dr. Dean was clear in explaining the diagnosis and options. After the surgery he and his staff guided us through the rehab process. Both of our dogs healed well - the first surgery was 7 years ago - and have not had any recurring problems.
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March 2018 by Richard Nicholas
If I could post lower than a one star review I would in a heart beat. When our Border Collie injured her leg and was diagnosed with an ACL tear, we selected Dr. Paul Dean of Fort Worth/Mustang Veterinary Surgical as the vet to handle the TPLO surgery to repair the injury. We will regret that decision the rest of our lives! Following the surgery, she never again used the leg. We will never know if the surgery was successful. Worse, her health began to deteriorate. After two weeks of extreme pain and suffering, she died of complications from the surgery, in spite of the best efforts of two emergency clinic vets. Dr. Dean clearly did not review her bloodwork or medical records or did not care, as her death was apparently related to him prescribing a medication that interacted with her current medications. If he had been more alert to her records, he should have known to handle her differently, prescribing a different medication or possibly even suggesting postponing surgery. No dog should die from an ACL injury! From Dr. Dean there was no support and no sympathy. My advice: If you love your pet, STAY AWAY from Mustang Veterinary Surgical in Pilot Point and Ft. Worth, TX and Dr. Paul Dean!
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October 2017 by Tanya Wittig
ATTENTION - stay far away from Mustang Veterinary if you own large/giant breed dogs. We recently lost our beloved bullmastiff because of a botched ACL surgery. They have zero experience with giant breeds which was NEVER communicated to us in advance and after spending $15 thousand dollars with Texas A&M ( who are absolutely amazing) to fix the damage and poor job completed by Mustang we still lost our fur baby Jackson. Dr Paul Dean at Mustang is incompetent and words cannot express how angry we are that we had to lose our baby at the young age of 5 due to a routine ACL surgery!!! Think twice before going here!
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August 2016 by Michael Barber
We had a very hard decision to make concerning our 8 month old Neapolitan Mastiff who developed a significant limp. Surgery was recommended so we contacted Mustang Veterinary Surgical and after weighing the odds we decided to do the surgery. The staff is incredibly knowledgeable and extremely helpful. They have gone above and beyond in our opinion and have earned our respect and gratitude. Dr. Dean expressed his concerns about recovery due to age of our dog and his extreme amount of energy leading to him not healing correctly. We devised a plan for recovery and the results have been much better than we had hoped. What we have now is a healthy dog and a container of bone fragments as a memento of a very difficult time.
