“I bought my truck here on July 3rd of 2019. People were very nice and the mechanic was a great man. All staff have a good heart at d&l and they value honesty within there sales. The truck I purchased was a 2006 f-150 5 spd manuel , and it has been phenomenal. Don was honest with me when I was going to purchase it about the main seal leak and he came down on the price for me, and the ignition coil had a crack in it (which wasn’t realized until I drove it in the rain and water got inside and the truck had a seizure) and I immediately called d&l. Don stated he was not aware of the issue most likely because it wasn’t within view to the naked eye and immediately that day had a new coil pack ordered to his dealership, and installed by his mechanic on the spot within 15 minutes free of charge.There’s needs to be more pre owned dealerships like the one Don is running and thanks to Don and Bonnie, I have been able to get to work and home reliably for the last year and a half. Thank you guys so much for everything and I highly highly recommend visiting them if you are in the market for a used vehicle.”
“Great service! Will was excellent to work with. He took the time to address a minor warranty issue I was having with my F150 and found a solution quickly!
Another review months later. I ended up back at Platinum Ford North looking at some options for a new F150 when I met Tristan. He provided an invaluable perspective and knowledge of product which led me to look further at trading in my older model. He was outstanding to work with, never pressured me to buy anything, just gave me the tools I needed to make my own decision. I can’t tell you how refreshing it is to walk into it a dealership and be met with professionalism! We were able to work out a great deal on a new 2025 F150 and I drove home incredibly happy! People like Tristan who work for Platinum Ford North are the reason I’ll be a lifelong customer! Thank y’all!”