Comfort Suites in Plainview offers a mixed experience for guests. Many appreciate the friendly service, especially from staff members like Laura, who is noted for her dedication to customer satisfaction. The hotel is conveniently located near highways and food options, providing a sense of safety and accessibility. Guests have mentioned clean rooms and a decent breakfast, with some planning to return due to the good accommodations and competitive pricing compared to nearby hotels. However, some reviews highlight significant cleanliness issues, with one guest finding a dirty bathroom and unclean carpet in their first room. While the staff addressed the problem by moving the guest to a cleaner room, the initial experience was disappointing. Additionally, the hotel has faced criticism for high rates that do not reflect improvements in room quality and concerns regarding noise from neighboring rooms. The indoor pool was reported as closed for maintenance during a recent stay, and breakfast was described as average. Overall, Comfort Suites has strengths in service and location but needs to address cleanliness and maintenance issues to enhance guest satisfaction.
Remodeled in the last 2 years, and a considerable improvement. Would not hesitate to stay here again.
May 2025
Clean, comfortable & convenient. Felt very safe here compared to options in Lubbock
May 2025
Convent from the highways, feels very safe, clean rooms, close to food options and looking forward to what looks like will be a nice breakfast. Would stay here again.
