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January 2024 by Michael T.
Just a reminder, they will take your money anyway they can. Was literally told there was a "fee" for charges not covered by my insurance only to find out they just wanted more money! Don't be scammed! Especially by their muscle-bound Manager that has serious anger issues!
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July 2023 by Chris
Picked up car with less than half a tank of gas, and returned it with half a tank. Was charged for not returning it with a full tank, and speaking up about this got me nowhere.
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July 2023 by Lisa Pena
Great experience with them. Nice cars and great customer service!
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November 2022 by Andy Stapp
If I request and pay the fee for a SUV then a SUV shall I get. A car the size of hotwheel doesn't exactly substitute for it.
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October 2021 by Adrian
Quick process getting my car, which was clean and had no issues leaving. Returning was the issue, I returned the car after hours but before the beginning of the second day to avoid paying for a second day. I guess no one looked in the drop box until late that evening and attempted to charge me for a second day and would have if I did not notice that they charged me for two days on my invoice. Luckily I noticed and notified the manager who understood and was extremely helpful in getting me my money back. Had it not been for that issue I would have given them 5 stars.
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September 2021 by Sharon Briscoe
Great service! Just didn't care for the car .
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March 2021 by Vanessa H
I love using Enterprise. Today, however, I set my reservation for 8am and no one showed up to work till almost 9am.
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December 2020 by Adrian Flores
Quick process getting my car, which was clean and had no issues leaving. Returning was the issue, I returned the car after hours but before the beginning of the second day to avoid paying for a second day. I guess no one looked in the drop box until late that evening and attempted to charge me for a second day and would have if I did not notice that they charged me for two days on my invoice. Luckily I noticed and notified the manager who understood and was extremely helpful in getting me my money back. Had it not been for that issue I would have given them 5 stars.
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July 2020 by Popo John Esquivel
I rented in Plainview Tx... Chance was very understanding to the vehicle I needed for my family vacation. Great Service. Thank You
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March 2020 by Rosendo Cantu
Nice service ?
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February 2020 by Dora Gallardo
Chance was very helpful and friendly
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February 2020 by Barry Knight
Not a big fan of Enterprise but it's the only game in town. The branch manager now seems to be much better than past managers.
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January 2020 by Denise Kellum
We had to do a last minute car rental for one way from Fort Worth because of a canceled flight so the car was returned to Plainview. The process was quick, professional and friendly
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May 2019 by Georgia Violete
Great people to do business with. Always doing their best to make you happy.
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May 2019 by Ron Appling
Received a car that had been smoked in. I do not appreciate this at all. I should have been told about it before it was given to me.
