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February 2024 by Alonzo Gonzalez
Very helpful staff
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December 2023 by Lonnie DiSalvo
I had a check engine and needed a diagnostic. It was raining and I was the first customer. John made sure the store was open right on time and was finished with the diagnosis in less than 5 minutes. Appreciate his work and wanted to say good job John and Plainview O’reilly.
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December 2023 by Lee
Just stopped in to get a check engine light diagnosed two employees were walking up to the front just looked at me and didnt even bother greeting me. I said hello and they both said nothing back and so I asked if they could help me with a check engine light and still neither of them responded to me but they both said something quietly to one another. Ultimately I was helped and after some awkward silence I was given a printout with my code and I left. This level of rudeness is unacceptable.
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November 2023 by Victor Esquivel
I went in to buy a headlight bulb and I had no clue what type of bulb or how to even replace it. Jonah offered his help and actually removed and installed the new bulb for me in less than 5 minutes. It would have taken me 30 min at least. Awesome help, and awesome customer service. Thanks Jonah!!!
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October 2023 by Kathryn Overstreet
Usually can find what parts needed for our vehicles
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September 2023 by Michael Luna (Kabookie)
Good customer service.
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July 2023 by Mandy Lewis
Nobody said hello when I walked in..told cashier I was there to pick up a part..at first he told me he couldn't find it then about 10 mins later somebody else came with the part..rang it up and laid my receipt on the counter..no thank you..nothing
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July 2023 by Chase Watson
Great auto parts and great customer service.
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June 2023 by Juan Hernandez
Went in to get some coolant, waited to check out while being ignored by staff as they continued to look for parts for people, instead of taking care of customers waiting to pay. Ended up walking out. 100% do not recommend
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February 2023 by Guerita Garcia
Love the staff always accurate on the parts and I'm from Lubbock
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February 2023 by Ms. Lezly Rose Martin
The guys at Orielys are awesome. Thanks
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December 2022 by Christopher Stevenson
Service is great and have gotten really good help and opinions on how to fix problems.
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October 2022 by Frank Lee Cada
It's a excellent environment for car and truck essentials. The employees are extremely helpful and courteous. Especially Brian. Ty Sir.
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October 2022 by barnaby jones
Entered looking for Specific product type. Found product, not in a feasible size. When asked about product, employee had no idea. We looked it up together but I needed to give directions on how to view information as employee had no idea. While looking on shelf, another employee walked between me and the items twice without asking if I needed help. I was only customer in store with 3 counter emoyees, none (0) were in phones helping others either.
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October 2022 by Delisa Bailey
Jonah and his whole team is always so good to help with customers and if they can't help you with the problem they will refer you to someone in town that can.
