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September 2023 by Rue Domel
Car was at impound, had no keys and I am out of state. 10-4 Towing worked with me and the impound lot to safely deliver my Mustang to a nearby Ford dealership. Lifesaver!!Service: Car towing
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April 2023 by joseph santiago
Spoke to Justin he was very nice and gave us a good deal, oration was very fast towing the car as well, worth callingService: Car towing
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April 2023 by Rickie Lindley
I have used these guy 2x and they are fast, friendly, and follow directions well.
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July 2022 by Alex Leigh
I BOOKED THESE PEOPLE TO HELP WITH MY CAR. THEY TOLD ME THE WAIT WOULD BE 45 MINUTES. I WAS STRANDED WAITING FOR OVER AN HOUR AND CALLED AND SOMEONE SAID THE TOWER SAID HE CALLED TWICE AND CANCELLED MY SERVICE!!!! NO ONE EVER CALLED, NO ONE EVER CAME. DO NOT BOOK THIS COMPANY!!!! EXTREMELY UNPROFESSIONAL, WOULD GIVE 0 STARS IF I COULD!!!!!!!!!Service: Car towing
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February 2022 by Some Body
Called for roadside assistance and specifically asked for help with an impact drill to help with a stubborn lug nut. The driver sent informed me that he did not carry any such tools, and kindly refunded my money back, but it was still frustrating wasting 30 minutes of my and the driver’s time for nothing
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January 2022 by Sunira Pradhan
ScamHad to use this tow company and my car was only 8 miles away they charge me 276 total for this job. When i called to ask the price they didnt clearly didnt tell me about all the extra charges . If they had i would never used this service. You should not be scamming people like this. You should be refunding the money.Scammers. I did see other reviews but didnt know it was true. What a way of taking money from people.Service: Car towing
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October 2021 by Gareb Tahir
Horrible customer service and outrageous pricing. Called and asked about a quote, guy didn’t want to give me a price until I gave him my credit information. Once asked about the quote again, he had bad attitude and hung up. Never again calling them.
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October 2021 by Jeffrey Reichert
if you’re in the mood to be falsely advertised one rate and then after receiving services have that cost more than quintuple on you. What a scam, really hope you enjoy screwing people in emergencies out of money!Service: Car towing
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October 2020 by Ibrahim Johnson
Elijah provided me with excellent service! He was very professional, all while being friendly and relatable. He got the job done in a very timely manner, and he was very transparent with information regarding his services and my vehicle. He assisted me in the best way possible! He deserves 10 gold stars!!
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October 2020 by Susan Ray
This Towing Company is amazing! We found 10-4 Towing Company in really hard moment for me and my family and they response immediately after our call. Thank you very much!!! Highly recommend this guys to anyone else who need professional towing around Plano.
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October 2020 by Ruby Walker
New to the area, and the first time we’ve had to use towing service out here. Such a reasonable price! When I called, the lady that answered was nice and answered all my questions, gave me all details and extra price information. The gentlemen was awesome as well! Great experience thank you!
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June 2020 by James Thames
Misleading pricing! I was charged $267 just because i live in Plano. My battery died approximately 5 blocks away from my house in a parking lot. The tow was a few minutes late showing up, but thats not my complaint. I was charged a special equipment fee and an extra labor fee. All because my car was presumably too low. My car is at factory specifications. There was no extra labor done and no special equipment other than a pair of broken 2x4s. If That's special equipment i have ocean view property in Idaho for sale. Ive had my old school Camaro towed from Lewisville to Plano for under $80, this was highway robbery. My car was hooked up properly and i had no fear of tow ruining my vehicle, but pricing was unbelievably unfair. Please see picture below of "special equipment"!
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June 2020 by Jorge Marroquin
Amazing tow truck driver. Very friendly, very helpful, very professional and an all around amazing guy! Timing was great, service was amazing and couldn’t have asked for a better driver. I will use this company for all my towing needs because of how professional and friendly my driver was. Thank you for the great experience and I will definitely be spreading the word on how great you are!
