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November 2023 by tracy wasser
People this is best place to buy a car, Mr. Ken and Omar are the nicest people, they helped me, knowing I didn't have the best credit and big down payment, friendly and its a family oriented business. Fast and friendly timing, I am so grateful I came here today. You won't be disappointed. Thank you 3400 auto sales
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October 2023 by Dennison Regina
I have nothing but good things to say about this auto dealership. Ira and Tony are honest extremely helpful and caring people who want to help you have a great car for a good price. There cars are sharp looking and very reliable. Their salesman Omar is a true gentleman and a good sales person . His wife also .Iam glad I know this dealership. Highly recommended. Also all the mechanics. They work hard to make things right and on time. .
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October 2023 by Erika
My son purchased a 2015 Chrysler 200S from this place in March 2023 and immediately began experiencing issues. Because the car was no longer under warranty, the manufacturer was unable to fix anything and since its not a "new" car, the lemon law does not apply in Texas which I think is bogus because this vehicle was truly a lemon. We ultimately found out the car had not been inspected prior to being placed for sale online. After a heated discussion, we asked for the down payment back and was offered 3000.00 of the 4000.00 put down, the dealership then offered a limited warranty and agreed to fix any issues with the vehicle. My son wanted to trust that the work would be done satisfactory and give them a chance, that was a mistake. After getting the car back in early June, (it had been with the dealership 3 weeks plus) the car seemed to run well for a few weeks, maybe a month before the same issues plus some began to arise. At this point, there's not anything we can do but come out of pocket and fix these issues on our own on top of paying the 500.00/mo note. There were no recalls for the "performance shifting unavailable" warning he continues to receive; however I'm seeing multiple owners with the same issue. Be wary of this dealership, service is mediocre at best and if you have a leary feeling, stay away...it will save you time money and a headache.
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October 2023 by Travis B
We had purchased a 2019 Promaster from this establishment and shipped it to Montana, taking their word for it that it was a sound running machine. We put no more than 300 miles on this van and the transmission went out, yes the transmission went out before we had to fill it up with gas. 3400 Auto Sales said sorry as is, yet they claim their mechanics went through this vehicle. I assume by going through the vehicle they vacuumed it out and siphoned out the rest of the gas. I understand that vehicles can have issues, but the biggest issue it that they will not stand behind this unit, they most likely knew it was not shifting properly and pawned it off on someone who isn't local and wiped their hands of an auto auction fail. Google makes me give 1 star, but their unwillingness to stand behind their vehicles doesn't even warrant the star that's automatically given.
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September 2023 by Ali Qattan
Where do I start. Found a truck perfect for work on their site, called and asked to see it and when I finally got over there. The truck was ready to be seen and looked exactly like the pictures even better when I test drove it. They set me up perfectly with my bank and I got the truck the very same day.This was the easiest purchase I’ve made and happy with the truck.I’ve had it for a week now and gives me no trouble. I’ll be sure to recommend them to first time buyers as they made all the steps clear and easy.
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September 2023 by Omar
Purchased my Camry from this dealership and haven't been happier since!! Omar did an excellent job helping me narrow down my choices. The car was in great shape and everything was as expected. Best decision I made was coming here to get my vehicle.
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September 2023 by Ahmed Buhidma
I had an amazing experience, I purchased a 2018 F150 and plan on coming back to buy another vehicle in the future. They were also kind enough to give me a deal to fix the dent I had in the front fender from a hit and run before.
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September 2023 by Usama
Exceptional service and a vast selection of cars at this dealership. The staff made my car-buying experience smooth and enjoyable - especially Omar. Highly recommended!
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September 2023 by Andrew
DO NOT USE THIS DEALERSHIP!!!Bought a 2019 ram promaster after they reassured me that they went through the whole vehicle to make sure everything mechanical is sound. (Which seems like a lie just to make the sale) less then three weeks ago and had it shipped up to Montana 2 weeks ago and spent a week getting it set up for work.I didnt even go through 1 tank of gas and the transmission went out! It has to be completely rebuilt, so I reached out to them to see if they would do anything to help since I had just purchased the vehicle.I understand it’s a used vehicle and things happen but for something so major to happen in such a short amount of time after purchase you would think they would do something to make it right rather then saying “you didn’t purchase extended warranty so they’re is nothing we can do”. When I reached out to the salesman he also told me I would have to pay international minutes for him to call me?!? I don’t know how they have 4 stars but if they keep doing business this way it won’t last.
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August 2023 by Craig Needham
I had a fantastic experience here! I bought a beautiful truck for a great price Omar and Ken worked with me to make sure I was happy with every detail of the deal. Omar let me take the truck to my mechanic to make sure it was in great shape. I got personal service without having to sit at a busy dealership all day. I would recommend this place to anyone.
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August 2023 by Donald Puglisi
My family's been with 3400 Auto sales since 2010We have purchased up to (6) cars over the years..Were treated like family. Great pre,- checked out vehicles. They're always Fair on their sales and repairs. We always look forward to our visit to the business, and will continue to do business in the future.
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July 2023 by Tom Atteberry
Snake oil salesmen. Took a truck they were selling to a local body shop for an evaluation because this dealer said it had structural damage but it wouldn’t effect the truck’s performance. The body shop said that in no way should I buy it, that it was basically totaled. It wasn’t worth the amount it would cost to fix it.
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June 2023 by Jessica Johnson
Exceptional customer service. Omar and Ken were fantastic. So kind and helpful. They never rushed us. Made us feel so welcome and went above and beyond to help us out. Thank you guys for the dream truck. You guys rock!
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June 2023 by Romelle McNeil
I must start off by saying words can't explain how amazing the salesmen by the name of Omar and Ken really was. They both made my experience of purchasing a vehicle a dream come true. If you looking for a very reasonable used car , I will personally recommend you hitch a ride from somewhere and go get you that ride you really want. I promise you won't be disappointed.
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May 2023 by Marcela Jaimes
Unprofessional. The cars are definitely not worth the price tag. Then because of an issue on their end they wanted to keep 1/2 of my down payment which they also say is non refundable.