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September 2023 by Kari Leguizamo
very honest people wont overcharge you or try to convince you to pay for things you dont need! do not charge you for a diagnostic, which bmw charges you 300$ !!! forever a customer and thats coming from someone who isnt easy to pleaseServices: General repairs & maintenance
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August 2023 by Gary M.
I have used them for years. They do great work. Great follow up. They have saved me money at every opportunity. Easy to set an appointment or just drop off the car. Very trustworthy.
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July 2023 by Gary Swindell
Just took two cars here for service. Overall very pleased. Competent, friendly and reasonably priced. Sometimes you have to wait on a call back (telephone) but I am ok with that given the service quality and price.Services: Transmission
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June 2023 by Gary S.
Just had two cars here for service. Overall very pleased. Competent, friendly and reasonably priced. Sometimes you have to wait on a call back if they are all working on cars. A small price to pay in my opinion.
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June 2023 by B. Daniels
When we had the brakes on our 2008 328i (with 311,000+ miles) checked at Accel Motorwerks, I expected to hear the front and rear brakes needed replacing. But owner Austin told me the truth—they still had a good amount of wear left, and he only recommended a brake flush. For peace of mind, we had them replaced anyway. A few weeks later, without warning, multiple systems malfunctioned simultaneously. We called Austin and he talked us through the possible issues. The car was towed to the shop, and they quickly confirmed a failed alternator. Austin personally advised us on our options and they finished the job fast (and for a good price). Accel Motorwerks has been our BMW repair/service shop of choice for almost eight years now, not just because of the great prices, but mainly because we know Austin cares. His expertise and willingness to help are rivaled only by his honesty. Thank you very much for all you do!
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April 2023 by G Shell
600 dollars and 3 days later I got a fluid change ??.. o and problem still exists the solution was continue to throw money at it and eventually itll get fixed SOOO unless you have an unlimited credit card, a benefactor or a sugar daddy or mama? and or you're related to the royal family or a Rothschild dont waste your time .
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March 2023 by Tommie Wood
This was my first time using Accel. Service required was a combination of maintenance and warranty work. Fast, efficient service for a reasonable price. I will definitely use this shop again.Service: General repairs & maintenance
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February 2023 by John Martin
Brought my Mini in for repair. They replaced the coils and sparkplugs but after it kept misfiring. Brought back and they replaced but the problem remained. Recommended other replacements. Still same problem. Took to another shop and they used the wrong spark plugs. Repaired them and it drive great. They would never return my messages saying that they didn't have a diagnosis. Held the car for a month with little to no communication. Avoid them.
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January 2023 by Roy Vartabedian
Austin did a fantastic job getting the battery replaced and programmed and my brake fluid flushed in my 2016 BMW 328i today. Got it done quickly and on the schedule I needed. Extremely knowledgeable about everything BMW. Reasonable pricing, too. I highly recommend for work on any BMW!
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January 2023 by shola oshundiya (officialshols)
It’s just sad that I’ve been here to fix my car 2 times and i spent nothing less than $2000 both visit. All for the woman at the front desk to give attitude to customers especially returning customers.It’s not her first time being rude to people . I will not be returning here. I’ll rather spend my money at bmw dealership going forward.When you think your business is going so well and have the need to have a bad service , God will humble such business. That’s exactly how it works.
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January 2023 by Soph
The woman at the front desk is rude! I've been there once, and stopped coming to the business due to the woman's nasty attitude (I believe she's the spouse of the owner). I went back this time, becuase the place i usually go to was closed today. I will not recomment this place to anyone. Do better when it comes to cutomer service and pricing. You're losing business due to impolite customer service.
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January 2023 by John M.
Brought my Mini in for repair. They replaced the coils and sparkplugs but after it kept misfiring. Brought back and they replaced but the problem remained. Recommended other replacements. Still same problem. Took to another shop and they used the wrong spark plugs. Repaired them and it drive great. They would never return my messages saying that they didn't have a diagnosis. Held the car for a month with little to no communication. Avoid them.
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September 2022 by joshy varghese
Do not recommend. Do not except your car will fix in a week or two. They don't even touch the car for 3-4 days. Most of the time the don't pick up the phone and no response back on your voice mails. Very bad experience from a Plano BMW shop.
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May 2022 by Timothy McQuade
Reputable, reliable an affordable business that I trust to do professional work on my BMW. Had only but good interactions and experiences with Accel.Service: Auto maintenance
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March 2022 by Andre Okoro
Just got my car out of th shop for a clutche driveshaft ain’t oil pan replace… drove 5 minute home later went to go to the store and car won’t even move!!!Highly do not recommend!Services: Oil change
