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February 2024 by Dr. Jeffyl
Way overpriced
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December 2023 by Adam Frank
Sold me an incompatible part for $300 and they are refusing to take it back because I don't have the original box. I installed it to clear an air/fuel mix code due to bad sensor, that code cleared after driving around but I have a new code related to heater circuit voltage. Come to find out, this sensor just doesn't work with this engine.I understand I threw away the box but I am unemployed trying to scrape by and if I'm gonna be out $300 because of their mistake, I'll never shop here again. I can't keep the boxes of absolutely everything I buy, I would have no room to live. I kept it for a few days just in case. Meanwhile, come to find out the guy over the phone anyway told me I can't return it because it was installed. I installed it because you sold it to me, what else was I going to do with it?This experience has left a horrible taste in my mouth. Never again.
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November 2023 by Anissa
Did a pick up order on Wednesday for a new brake set for my car. The gentleman at the counter were really nice and knowledgeable, and helped my husband and I get a rental set to replace the brakes ourselves.On the return today, it was a different story. On Wednesday, I asked if a receipt was needed for the return and was told I just need my phone number. Well today, went return the kit and James at the counter was pretty rude about the return and said we needed a receipt or we couldn’t return it. We explained it was a rental and we were told we only needed a phone number. He still didn’t want to take it back. Luckily we had the receipt but the manner and tone was unprofessional and I am sure some of the other reviews has something to do with this guy. I hope the manager sees this so James can be addressed on how to be nice to others. ?
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September 2023 by sherri curry
Since Google won’t let me leave another review, I will edit my previous one. I visited the store today with my son to buy filters for our cars. I was was lucky enough to have James help us again. He was very quick to get what we needed and his customer service was top notch!! Again James was awesome!!
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September 2023 by Bill Hueter
I’m very impressed with the staff at Advance Auto Parts! I called them on Labor Day because my car wouldn’t start and I needed someone to confirm if my battery was bad. Tim got his battery check device and checked it and determined that the battery was indeed bad and needed replacement. I asked if they could replace the battery while I waited and he said sure! Other auto parts stores in the area had previously told me that they didn’t have anyone that could do that. I went ahead and got the battery at Advance Auto Parts and they got my new battery installed and working in short order for no extra cost!!! The price was about the same as other auto parts stores in the area!!! I’m definitely coming back to Advance Auto Parts!!!
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September 2023 by Om Patel
I was at the advanced auto parts. Jesse and John were the people helping me out . John was doing good but Jesse on the other hand didn’t even want to tell me how to use the grease gun that they were selling.He just said take it or leave it and was having a attitude about it, that isn’t how you should treat customers. This was my first and last time at advanced auto parts.
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September 2023 by Salvador Solis
Needed some tools for quick battery swap and they were able to provide loaner tools. Great staff.
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August 2023 by La J.
my car has some issues with the starter spoke to Jesse the Manager at this location , was very helpful and knowledgeable! One stop shop OEM parts available.
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July 2023 by Lucy N.
I came in to pick up an order for Doordash and I was trying to see where the name was that it only had numbers I've been doing this for about 23 years so I know what I'm doing and Jesse asked me can you read he was being very rude and the other two guys looked all stupid when I told him hey that's pretty rude that he said that he said he was the manager so I wouldn't recommend anyone to come here and less they want to be talk to condescendingly the guys name was Jesse and the other two guys were named John and James don't come here.
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July 2023 by Ira Allen
Well stocked, staff very helpful and courteous. I had to find replacement lug nuts for the factory-supplied capped lug nuts that failed when removed for a tire change. The staff was knowledge exceeded the in-store computer, they knew the 2015 Mustang took a large seat, went into back and dug around to find a perfect solution. I will return soon as I am the mechanic for the family's 5 vehicles.
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May 2023 by Saint Lilith
The person who's supposed to check car codes was extremely lazy and said they couldn't test for the codes we were asking about. I Will never go back to this location lazy workers and bad customer service. Management should really give their employees training.
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April 2023 by NeverHood 17
Good ?
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December 2022 by Karla Parada
Terrible costumer service not help finding the product that I need and I have to pay twice thanks to the front landy ineptitude.
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December 2022 by Cassandra B.
The staff was very helpful, came out in the pouring rain to check the check engine light and did it with a smile and a good attitude. He was knowledgeable about which oil I needed to use for my car. Their prices were reasonable.
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November 2022 by Ralph line
Good, friendly staff. Customer service is very good.