-
January 2024 by Chris Willhite
I have been a lifetime customer of Allen, Edmonds shoes. They are absolutely the best. I recently purchased shoes from the Willowbend store in Plano Texas, and had truly outstanding experience. I would highly recommend this brand and very highly recommend any Alan Edmond store.
-
December 2023 by Johnny Chan
Expect slow and bad service with staff that requires training on how to perform their duties. I had waited half an hour on a return before I was told that they must take care of it another day…..If you read the other reviews for this location, you’ll see similar feedback. Didn’t think it could be so difficult to complete a return.Supposedly he was unable to identify if my order was done online or in store despite providing them with an online receipt and them printing a receipt out that specifically states online ?♂️Do yourself a favor, don’t go to this store to save yourself from a headache
-
June 2023 by Jenu
Allen Edmonds is a well-known brand for high-quality leather shoes. The store located inside the Shops at Willow Bend is no exception. The staff is knowledgeable and helpful, and they are happy to help you find the perfect pair of shoes for your needs. The selection of shoes is wide, and there is something for everyone. Whether you are looking for a dress shoe, a casual shoe, or a boot, you are sure to find what you are looking for at Allen Edmonds.I recently visited the Allen Edmonds store at Willow Bend to purchase a new pair of dress shoes. I was greeted by a friendly salesperson who asked me what I was looking for. I told him that I needed a pair of black oxfords for work. He showed me a few different pairs of shoes, and I was able to find a pair that fit perfectly and looked great.I was very impressed with the quality of the shoes. They are made from high-quality leather, and they are well-made. I am confident that these shoes will last for many years to come. I would highly recommend Allen Edmonds to anyone looking for a high-quality pair of shoes.Here are some of the pros and cons of the Allen Edmonds store at Willow Bend:Pros:Wide selection of shoesKnowledgeable and helpful staffHigh-quality shoesLong-lasting shoesCons:Can be expensiveShoes may not be available in all sizesOverall, I had a great experience at the Allen Edmonds store at Willow Bend. I would highly recommend it to anyone looking for a high-quality pair of shoes.
-
November 2021 by L Black
Richard and Russ are both great guys. They will take care of you.I went in to purchase a pair of shoes taking advantage of the sale. Tried to use zip pay and couldn't make the purchase in the store. Cost Richard a sale. I am sorry for this. I had to purchase on line.
-
August 2021 by Butters
Great location with very knowledgeable staff. It was fun going into there and talking about different shoes and sizing. They know their stuff.
-
July 2021 by Felipe Espinosa
Good quality in men shoes!!
-
April 2021 by Greg Rodriguez
Russ was super helpful, and led me to the perfect pair of walnut Strands for my birthday. Thank you Russ!
-
January 2021 by Richard Dodd
Staff was awesome and helped me with my off foot sole size. Even gave a discount on some shoes.
-
October 2020 by JLK media 1
Allen Edmonds are a great company, great shoes and great customer service. Apart from this store.The manager of this store is an embarrassment to the company. He has the worst customer sevice I have ever witnessed within The Allen Edmonds Company.Go to The Dallas Location instead.
-
September 2020 by Ethan Wong
Sales are always very helpful in answering questions, try out shoes or help order something online to ship to home.
-
September 2020 by Miguel muniz
Great service is rare these days. Great quality both in product and service. Thank you both Russ and Richard.
-
December 2019 by David McSpadden
Excellent service and products at Allen Edmonds. If you want high quality American made leather shoes or boots, you've found the right place. They also sell excellent socks and belts.
-
November 2019 by MR Yacov Levi-Kauffman
Allen Edmonds are a great company, great shoes and great customer service. Apart from this store.The manager of this store is an embarrassment to the company. He has the worst customer sevice I have ever witnessed within The Allen Edmonds Company.Go to The Dallas Location instead.
-
November 2019 by M.K Jo
The manager Of this store is not friendly or helpful
-
November 2019 by Greg Obar
The store staff is top notch. Shoes are high quality.
