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November 2025 by Thomas D.
Overall, this place is about what you’d expect from a local mechanic—reasonable prices and generally straightforward service. However, my experience fell short in a few areas that matter.
I specifically asked for a tire rotation, which I do every 5,000 miles. Instead, the shop told me the tires “looked good” and didn’t need rotating. That’s not really how tire maintenance works. There’s no visual indicator that replaces a mileage-based rotation schedule, and skipping it without my approval wasn’t ideal.
They also repaired one of my tires but only inflated that tire to the manufacturer’s recommended psi. The other three were left at 28 psi, which is noticeably low. On top of that, the valve stem cap on the repaired wheel wasn’t put back on, so now I’m missing one entirely.
The pricing was fair and nothing major went wrong, but the lack of attention to simple details makes the shop feel a bit careless. Because of that, my wife and I won’t be coming back.
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November 2025 by Jon Green
I can't write enough good things about Allison's. Rick is our designated Service Advisor and he always goes beyond my expectation with great customer service. Highly recommended.
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October 2025 by Dean Eldridge
Got an alignment done here and the service was friendly and we paid a good price for the alignment.
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June 2024 by Kruti
Don’t have my car fixed but I came with a puncture and Randy was nice enough to suggest that I should get a patch instead of a plug and directed me to the right place. There are still good people out here!
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June 2024 by Chandra Lennon
Went for an oil change and they were quick to get me in and out. Friendly and very honest and dependable people here. Highly recommend!
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May 2024 by Howard McKinney
Great team at Allison's AutoCare. Very customer-focused. Recommend them highly.
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May 2024 by mojomelvin
Randy is quite possibly the most honest mechanic in dfw. All my cars get serviced here.
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March 2024 by Rejean Plante
I had our RV Motorhome State Inspection done. Very nice and efficient staff. Thank you Randy and Curtis
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January 2024 by Bob Leapman
Brought my older Ford F-150 back from the dead for a very reasonable price.
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December 2023 by Lee Dellenbaugh
Very honest and dependable. Been coming here for years.
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November 2023 by Ben Goerz
Hands-down the most trustworthy auto shop I’ve ever found.
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November 2023 by paul
Great staff and honest work, took my car to a different shop (my mistake) to get tires replaced and they gave me a laundry list of issues I needed to get fixed. Took my car here for a second opinion (have brought my company vehicle here in the past and loved the service) and not only did the list of issues get cut in half but the prices were drastically better. This is my auto shop now and it should be yours if you are reading this.
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September 2023 by Barbara Douglas
Always friendly and caring service. And expertise.
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September 2023 by Morgan P
Honest and reliable!
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September 2023 by tjkeeling
There is a reason they've been in business for so long. A true Plano treasure, thanks guys. tk
